Conflict management is the process of limiting the negative aspects of conflict while increasing the positive. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in organizational settings.
Conflict management is the process of limiting the negative aspects of conflict while increasing the positive. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in organizational settings.
Properly managed conflict can improve group outcomes. Conflict is inevitable, especially when work teams are diverse and stress levels are high.
Conflict results from:
During this course, the instructor leads participants through a series of exercises and facilitated discussions to develop an understanding of how to achieve better results.
Course Outline:
Quality Support Group is a one-stop consulting solution for companies. We identify and deliver both strategic and operational level improvements to our clients.
QSG’s consulting services include developing and implementing business and quality management systems, leading Lean-Sigma initiatives, and designing risk management strategies.
Organizations face conflict every day. Strong and persistent disagreements often lead to team tension and low productivity.
This half day training program provides an opportunity for participants to learn how to resolve conflict in a variety of ways.
Conflict Management course is offered by Saint Paul College. The College focuses on advanced technology to enhance curriculum and the learning experience. Classrooms are equipped with state-of-the-art technology and there is free Wi-Fi access campus-wide.
Basic communication and conflict resolution skills are a necessity not only when it comes to potential conflict with customer service but also in basic interaction with others in the workplace.
In this course, you will have an opportunity to assess how you typically respond to conflict and learn techniques to help address and overcome interpersonal conflict, tension and misunderstanding.
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