This course is designed for members of staff to enable them to recognise and prevent conflicts that may occur in their workplace.
DurationThis course is designed for members of staff to enable them to recognise and prevent conflicts that may occur in their workplace.
Welcome to Southwest Training Solutions
The leading Independent training provider in the South West
Southwest Training Solutions is a professional training company that offers top-notch training for anyone looking to improve their skills, knowledge, and expertise in various fields.
Based in Plymouth, we are veterans in the industry, providing high-quality training and workshops that are both informative and engaging.
We understand that every person has unique training needs, which is why we offer bespoke training packages that cater specifically to your individual requirements.
Our team of experienced trainers will work closely with you every step of the way to ensure that you have a memorable experience that exceeds your expectations.
Whether you're a small business owner or part of a large corporation, Southwest Training Solutions is the perfect partner for success.
This workshop explores the reasons for conflict and the strategies we can adopt in order to defuse or neutralise conflict. We will explore some key models for conflict management and the difference between assertive and aggressive behaviour. Having practiced in small groups, delegates will leave th...
you will learn about the different types of conflicts that can arise in the workplace and the strategies and approaches that can be used to resolve them.
Dealing with difficult people or situations can be the most challenging aspect owners and managers need to handle. Often these are put in the ‘too hard to do pile’ and managers may put off the conversations they know they need to have.
We offer a flexible approach in delivering training ensuring all individuals and businesses are receiving training at the appropriate pace and timescale to suit. We work with many companies within Gloucestershire and throughout England. See what they have to say about us:
Conflict is both natural and inevitable and in this course you will explore how to turn these experiences into something constructive.
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