This course is designed for members of staff to enable them to recognise and prevent conflicts that may occur in their workplace.
DurationThis course is designed for members of staff to enable them to recognise and prevent conflicts that may occur in their workplace.
Welcome to Southwest Training Solutions
The leading Independent training provider in the South West
Southwest Training Solutions is a professional training company that offers top-notch training for anyone looking to improve their skills, knowledge, and expertise in various fields.
Based in Plymouth, we are veterans in the industry, providing high-quality training and workshops that are both informative and engaging.
We understand that every person has unique training needs, which is why we offer bespoke training packages that cater specifically to your individual requirements.
Our team of experienced trainers will work closely with you every step of the way to ensure that you have a memorable experience that exceeds your expectations.
Whether you're a small business owner or part of a large corporation, Southwest Training Solutions is the perfect partner for success.
Our coaches are equipped with multiple tools and methodologies to comprehensibly support your development needs. Moreover we promise to be direct and fun.
This course will identify methods of dealing with different people and situations involving clients, colleagues and the general public
Conflict can arise in any situation, but it often falls to the direct manager to try to resolve it in the workplace. In this one day session, we will explore where conflict comes from and how it is fuelled.
Resolving conflicts is essential to the function of all businesses. Conflicts are inevitable; how they’re dealt with is optional. Conflicts can either reduce productivity or create a hostile working environment,
This course covers the theoretical aspects of conflict resolution and de-escalation in the workplace. It equips learners to understand common causes and the different stages of conflict, the legal use of force in the workplace and the importance of accurate reporting. Learners are given the skills ...
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