Conflict can arise in any situation. Effective management techniques are crucial, whether you exercise them in the workplace or your personal life. Conflict management courses prove essential in every industry, from manufacturing to hospitality. Understanding the various types of conflicts and creat
DurationConflict Management Training Course
Conflict can arise in any situation. Effective management techniques are crucial, whether you exercise them in the workplace or your personal life. Conflict management courses prove essential in every industry, from manufacturing to hospitality. Understanding the various types of conflicts and creating ways to overcome them are the primary aims of this course.
This training course is designed for all businesses and employers. It is a guarantee; that every workplace will face conflict. Avoiding harmful and unhealthy conflict is not always possible. Employers should invest in developing skills to manage conflict and strive toward a healthy, positive outcome.
Why Work With Study Academy?
There are countless benefits to moving your training in-house. Working with an independent training body means an expensive cost since you’ll need to book refresher sessions and trainers for new staff.
Designing and developing a digital learning platform removes that pressure. All learning required from your employees is provided in one place, where you have complete control.
Study Academy dedicates time and effort to understanding your business mission and ensuring that your staff learning reflects your values. You’ll no longer have to suffer stale courses with outdated scenarios. Any first aid support or business management lessons will directly consider the needs of your business.
Study Academy is everything you’ll need for practical staff training and development. We are an experienced digital training provider covering finance & compliance, personal growth, leadership & management, health & safety, business skills, and health & social care.
Our team delivers lessons specially tailored to your business on a personalised platform. We’ll work closely alongside you to advise suitable topics and design online training to help staff on the job.
This training course will help you understand the importance of managing conflict and learn the key skills needed for success. During the course attendees will have the opportunity to consider their own situation and develop a personal approach that works for them and for their business.
The course will aid staff to have a sound knowledge of effective communication techniques and the ability to recognise and respond effectively.
Conflict Management course is offered by Northern Skills Group. Our team have excellent knowledge and understanding in many industry sectors and have the right tools to create a tailored training solution for your business.
This course is intended for anyone who deals with customers particularly over the telephone. It is particularly effective for workers in a call centre environment. However, the course has many applications and can be used to develop all sorts of customer service issues.
Become more confident about dealing with violence and aggression by identifying types of behaviour and the triggers for violent aggressive behaviour
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