Conflict Management

by Tack TMI Training Claim Listing

This practical and engaging 1 day programme will provide you with everything you need to manage conflict effectively back in the workplace.

£599

Contact the Institutes

Fill this form

Advertisement

Tack TMI Training Logo

img Duration

1 Day

Course Details

Overview

This practical and engaging 1 day programme will provide you with everything you need to manage conflict effectively back in the workplace.

 Audience

Anyone involved in leading, managing or working in teams where the potential for conflict to arise is present. This may include: First-time Managers, Project Managers or Team Leaders.

 Key Outcomes

  • Learn how to handle workplace conflict effectively

  • Transform the destructive energy of conflict into productivity

  • Recognise ‘triggers’ to eliminate conflict early on

  • Develop a collaborative approach for managing workplace conflict

 You Will Leave This Course Able To:

  • Define conflict

  • Recognise the five styles of conflict resolution and how to best adapt your style and approach to a conflict situation

  • Understand your preferred style of conflict resolution

  • Apply the Stop, Pause, Go model to collaborative conflict resolution

  • Apply emotional management techniques to managing emotions during conflict

  • Explain assumptions and their effect on conflict

  • Use active-listening skills to improve the working environment

  • Apply assertive non-violent communication language techniques to express your needs and respect the needs of others

  • London Branch

    90 High Holborn, London

Check out more Conflict Management courses in UK

B-Learning Logo

Managing Conflict

The course focuses on the skills required to build good relationships, to minimise the risk of conflict and to deal with conflict when it arises in a constructive manner. The course delivers practical techniques to enable you to difficult and potentially confrontational situations confidently.

by B-Learning [Claim Listing ]
Ajuda Training Services Logo

Conflict Management

The Level 2 Award in Conflict Management (RQF) has been developed and is awarded by Highfield Awarding Qualifications and sits on the Regulated Qualifications Framework (RQF). The RQF is a qualification framework regulated by Ofqual and CCEA Regulation. It is also suitable for delivery in Wales and

by Ajuda Training Services [Claim Listing ]
Skilltec Logo

Handling Conflict

Conflict is both natural and inevitable and in this course you will explore how to turn these experiences into something constructive.

by Skilltec [Claim Listing ]
Successful Learning Solutions Logo

Handling Diffcult Customers With Reslience

Communicate assertively in a conflict situation, without harming the customer relationship

by Successful Learning Solutions [Claim Listing ]
Creativedge Training & Development Logo

Dealing With Difficult People

Dealing With Difficult People Course Is Offered By Creativedge Training & Development

by Creativedge Training & Development [Claim Listing ]

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy