In this book, you will learn how to help others settle their differences and work constructively as individuals and groups with a common purpose.
Duration
Overview:
Whether it’s in the form of visible hostility or silent resentment, conflict in the workplace can take a devastating toll on productivity and morale. Managing interpersonal differences is essential to business and protects the emotional health of employees.
In this book, you will learn how to help others settle their differences and work constructively as individuals and groups with a common purpose.
Outline
Part 1: Foundation
Foundation: Build Commitment
Part Summary
Part 2: Explore
Self-Assessment
Nine Approaches to Managing Conflict and Disagreement
Part Summary
Part 3: Plan
Plan: Gain Support
Part Summary
Part 4: Implement
Implement: Act
Part Summary
Part 5: Follow Through
Follow Through: Stay Involved
Part Summary
We can meet the needs of this fast paced industry – providing solutions for when time out of the office isn’t possible. We make use of industry leading software that creates a virtual classroom experience right in your home or office.
You will be able to interact with your instructor and fellow students as if you were in the class. All sessions are recorded in HD giving you the flexibility to review any part of the class as needed.
This will training will provide the candidate with the knowledge, skills, attitudes and values to identify the main sources of conflict and how to apply appropriate techniques to manage conflict effectively in the workplace.
Conflict management training course provides you with the practical tips, techniques and strategies to calmly and effectively deal with the day-today niggles and disagreements of everyday working life. In even the best run organisation, conflict happens.
This course will assist you in understanding and implementing strategies that will help to manage conflict effectively. You will identify the sources of conflict and how to manage conflict effectively.
By the end of this course you will be able to identify examples of conflict within your workplace and have the ability to understand assertive, aggressive and passive behaviour, with an emphasis on measuring your own level of assertiveness.
Conflict Management Workshop course is offered by Training Excellence. Training Excellence is a company built on the synergies of expertise, experience and hard work, which inevitably lead toward successful training, satisfied employers and employees.
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