In this book, you will learn how to help others settle their differences and work constructively as individuals and groups with a common purpose.
Duration
Overview:
Whether it’s in the form of visible hostility or silent resentment, conflict in the workplace can take a devastating toll on productivity and morale. Managing interpersonal differences is essential to business and protects the emotional health of employees.
In this book, you will learn how to help others settle their differences and work constructively as individuals and groups with a common purpose.
Outline
Part 1: Foundation
Foundation: Build Commitment
Part Summary
Part 2: Explore
Self-Assessment
Nine Approaches to Managing Conflict and Disagreement
Part Summary
Part 3: Plan
Plan: Gain Support
Part Summary
Part 4: Implement
Implement: Act
Part Summary
Part 5: Follow Through
Follow Through: Stay Involved
Part Summary
We can meet the needs of this fast paced industry – providing solutions for when time out of the office isn’t possible. We make use of industry leading software that creates a virtual classroom experience right in your home or office.
You will be able to interact with your instructor and fellow students as if you were in the class. All sessions are recorded in HD giving you the flexibility to review any part of the class as needed.
Conflict Management Workshop course is offered by Training Excellence. Training Excellence is a company built on the synergies of expertise, experience and hard work, which inevitably lead toward successful training, satisfied employers and employees.
This Labour Relations course has been designed to enable learners to understand the theories that should be applied to negotiation and how to apply negotiation strategies and formulate a course of action.
Learn how to deal effectively with others in antagonistic situations. Discover how to reduce tension or conflict. Review how to effectively settle disputes by focusing on solving the problems at hand—without offending egos.
ATG offers a variety of tried and tested training courses, led by experts with hands-on commercial experience and highly developed communication skills. Our courses may be held on-site which means we travel to you, saving you time and travelling expenses.
This will training will provide the candidate with the knowledge, skills, attitudes and values to identify the main sources of conflict and how to apply appropriate techniques to manage conflict effectively in the workplace.
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