This course aims to give you the knowledge and understanding to manage conflict in many forms, as well as learning how to best positively support individuals — an essential skill in anyone looking to move into a team leader or management position.
DurationAre you looking to complete some conflict management training? UK employers are frequently looking for individuals who can confidently and competently manage conflict in the workplace, so why wait?
This course aims to give you the knowledge and understanding to manage conflict in many forms, as well as learning how to best positively support individuals — an essential skill in anyone looking to move into a team leader or management position.
Identifying and resolving conflicts This course will allow you to develop knowledge and understanding of managing conflict and supporting individuals as required by a practising or potential first line manager.
Whether you are a school leaver looking to continue your education and training, an adult looking to improve your career prospects or an employer who wants to recruit or develop your workforce, we can help! Wirral Met College is a Further and Higher Education College offering courses and diploma qualifications from entry level to degree.
Whichever career you choose, Wirral Met College can help you achieve your goals. As well as providing you with the qualifications and skills for your career, we give excellent personal support to you as an individual.
This course is suitable for businesses and individuals who are customer facing or those who deal directly with members of the public.
This course focuses on the principles of conflict management and looks at how conflict can be reduced and dealt with in the workplace.
In the increasingly demanding environment for Housing Associations and Social Housing providers, employees encounter growing challenges. When visiting contract holders in their homes, they may face difficult individuals who exhibit anger and aggression.
This unique workshop is unlike anything available in the UK. It offers appropriate training to to organisations that are challenged by difficult situations that can impact on staff safety. This workshop brings together elements from a wide range of training events and is delivered in a stigma-free,
This course is designed to give you a positive approach to resolving and preventing conflict. You will get the chance to learn and practise techniques to help you resolve conflict positively.
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