A critical role for managers is the ability to manage conflicts between associates, with subordinates or peers.
DurationA critical role for managers is the ability to manage conflicts between associates, with subordinates or peers. Managers need to be able to listen empathetically, ask the right questions, evaluate the people involved, and determine the right level of intervention and the best approaches to resolve conflict. Conflict is a natural part of business and of life.
The natural give and take between people is a healthy way to create "constructive discontent" and discover new approaches to challenges. Problems arise in the ways that you deal with these conflicts.
Using the right approaches, you can deal with conflicts in effective ways that resolve the issues while maintaining positive relationships.
This starts with clearly understanding the issues and the personalities involved. In this module, you will explore win-win strategies to manage conflict in your organization. You will work with proven tools and methods that bring issues to the table, discuss them with objectivity, and find common ground.
2KO International was born in 1998 by a partnership between Barry Smith and Gary Williams. Barry was previously Managing Director of Training Connection in Johannesburg, now Torque-IT.
Barry had a partnership with another Gary (Gary Chalmers) who started Training connection from a garage and had grown it to the largest Microsoft technical training centre in the Southern hemisphere within three years.
2KO International joined forces with Inspecs in the UK. Inspecs owned a building in London and have subsequently moved to Farleigh where they bought Farleigh Castle, where 2KO based their UK operation.
2KO was appointed a Microsoft Partner in 1999, and has continued the close relationship with Microsoft ever since. 2KO expanded its training through the early 2000's into Cisco and other non-Microsoft programs too.
In 2007, 2KO International was granted ISETT SETA approval and subsequently has received MICT approval. This means companies in South Africa may claim back most of the course fees paid out on courses at our centres.
2KO delivers cutting-edge IT products in the consulting and business services space, as well as offering top-rated training for various IT vendors. Our internationally recognised courses can be offered either as hands-on full time classes, or as online learning.
2KO International was born in 1998 by a partnership between Barry Smith and Gary Williams. Barry was previously Managing Director of Training Connection in Johannesburg, now Torque-IT. Barry had a partnership with another Gary (Gary Chalmers) who started Training connection from a garage and had grown it to the largest Microsoft technical training centre in the Southern hemisphere within three years.
2KO International joined forces with Inspecs in the UK. Inspecs owned a building in London and have subsequently moved to Farleigh where they bought Farleigh Castle, where 2KO based their UK operation.
2KO was appointed a Microsoft Partner in 1999, and has continued the close relationship with Microsoft ever since. 2KO expanded its training through the early 2000's into Cisco and other non-Microsoft programs too.
In 2007, 2KO International was granted ISETT SETA approval and subsequently has received MICT approval. This means companies in South Africa may claim back most of the course fees paid out on courses at our centres. 2KO delivers cutting-edge IT products in the consulting and business services space, as well as offering top-rated training for various IT vendors.
Our internationally recognised courses can be offered either as hands-on full time classes, or as online learning.
Conflict Resolution course is offered by Excellentia Training Solutions. Our vision is to provide unmatched world-class training and skills development solutions in insurance, risk management and finance to our valued customers in Africa and beyond.
By the end of this course you will be able to identify examples of conflict within your workplace and have the ability to understand assertive, aggressive and passive behaviour, with an emphasis on measuring your own level of assertiveness.
This Conflict Resolution training course presents productive and practical ways to manage workplace and life conflict. It’s a game-changer for you.
Learn how to deal effectively with others in antagonistic situations. Discover how to reduce tension or conflict. Review how to effectively settle disputes by focusing on solving the problems at hand—without offending egos.
This will training will provide the candidate with the knowledge, skills, attitudes and values to identify the main sources of conflict and how to apply appropriate techniques to manage conflict effectively in the workplace.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in South Africa, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore
Saudi Arabia
Egypt
Jordan