In this workshop we will look at how to address conflicts, resolve disputes, and restore harmony and productivity to the workplace
DurationWhether it be a co-worker, employee or client, encouraging people to work together toward a common goal is an essential skill that we should all possess. Conflict Resolution provides the tools and advice you need to restore peace, get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale.
We will look at how to address conflicts, resolve disputes, and restore harmony and productivity to the workplace. We will also examine more positive means for resolving conflicts.
ITAC is committed to offering the highest quality of training to insurance professionals. Our technical, personal & professional development courses are designed to enhance your insurance career.
ITAC has been successfully developing and delivering training programs to members of the insurance industry since 1994.
Our mission is to deliver skills and knowledge that significantly increase your team’s on-the-job productivity, thereby enhancing their contributions to the goals of their organization.
But we are different.
We are professional technical trainers and bring passion and boundless energy to you and your team. Our goal is to motivate them to gain not just technical knowledge but learn how to obtain new relationships and nurture current relationships. Our goal is to ignite that passion to drive your team to a whole new level.
The ITAC Team is a highly dedicated professional group that knows how to motivate students to strive for excellence. Our technical, personal & professional development courses are designed to enhance your insurance career.
This course will introduce how to prepare for negotiation, how to determine whether potential agreements are good or bad, and how to be most persuasive when presenting offers.
In this two-day course, you'll explore how we give and receive messages and how this can create conflict.
This program will teach participants the basic concepts of conflict management and resolution by expanding their knowledge and awareness of the structured processes involved
In an escalating situation minutes matter. Attending this course will give you the knowledge, practice, and confidence to de-escalate someone’s behaviour effectively. This interactive training includes skill practice activities related to de-escalating crisis situations and behaviors.
In this module, you will explore the different ways people resolve disputes.
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