In this workshop we will look at how to address conflicts, resolve disputes, and restore harmony and productivity to the workplace
DurationWhether it be a co-worker, employee or client, encouraging people to work together toward a common goal is an essential skill that we should all possess. Conflict Resolution provides the tools and advice you need to restore peace, get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale.
We will look at how to address conflicts, resolve disputes, and restore harmony and productivity to the workplace. We will also examine more positive means for resolving conflicts.
ITAC is committed to offering the highest quality of training to insurance professionals. Our technical, personal & professional development courses are designed to enhance your insurance career.
ITAC has been successfully developing and delivering training programs to members of the insurance industry since 1994.
Our mission is to deliver skills and knowledge that significantly increase your team’s on-the-job productivity, thereby enhancing their contributions to the goals of their organization.
But we are different.
We are professional technical trainers and bring passion and boundless energy to you and your team. Our goal is to motivate them to gain not just technical knowledge but learn how to obtain new relationships and nurture current relationships. Our goal is to ignite that passion to drive your team to a whole new level.
The ITAC Team is a highly dedicated professional group that knows how to motivate students to strive for excellence. Our technical, personal & professional development courses are designed to enhance your insurance career.
It is designed to help working professionals develop a set of core competencies to understand and effectively intervene in conflict situations.
This session will assist you in preventing conflicts from escalating into confrontations.
Conflict is a clash of interests, attitudes or ideas between individuals. Understanding the dynamics behind conflict and building effective communication skills are key factors to conflict resolution.
Learn conflict management theory and practical skills in facilitation, negotiation and mediation to overcome conflict.
With the skills gained in this course, you will be able to apply assertive communication tactics to conflict resolution.
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