Designed for current and aspiring leaders, this program empowers individuals to navigate and resolve conflicts effectively, standing out as successful problem-solvers
Designed for current and aspiring leaders, this program empowers individuals to navigate and resolve conflicts effectively, standing out as successful problem-solvers. The acquired skillset not only addresses existing issues but also prevents miscommunications, distinguishing leaders in various business and interpersonal scenarios.
These widely applicable tools are focused on pre-empting conflicts or swiftly addressing emerging issues, proving instrumental in improving organizational productivity. By reducing or eliminating the costs associated with conflicts and miscommunications, this skillset is indispensable for every leader or future leader.
The Impact
With a focus on comprehensive skill development, our program aims to achieve impactful outcomes, including:
Improved awareness and strategic analysis
Capacity to address conflict and associated problems
Elevated Employee Engagement:
Improved employee engagement
Enhanced communication for task delegation
Building trust and rapport within the organization
Operational Efficiency Boost:
Overall improvement in operational efficiency
Reduction in operational costs related to conflict
Our top ranked business programs* combine theory with practical application, emphasizing business fundamentals and critical thinking. Our professional development
Programs are designed to help individuals and organizations achieve hard-hitting business results through relevant, integrated and action-oriented learning.
The Conflict Resolution courses at SETC Training Ottawa teach you effective strategies to defuse and resolve conflict in the workplace.
This course will introduce how to prepare for negotiation, how to determine whether potential agreements are good or bad, and how to be most persuasive when presenting offers.
Help your employees, coworkers or clients resolve their differences through mutual agreement in a timely and confidential manner. Explore various methods of conflict resolution and identify which approaches are appropriate in various situations.
This course explores the world of interpersonal communication, conflict andnegotiation and the variety of approaches and range of skills needed to solve problems, reach agreements and maintain relationships.
This session will assist you in preventing conflicts from escalating into confrontations
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