Conflict Management Strategies

by UBC Sauder School of Business Claim Listing

Designed for current and aspiring leaders, this program empowers individuals to navigate and resolve conflicts effectively, standing out as successful problem-solvers

$2390

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Course Details

Designed for current and aspiring leaders, this program empowers individuals to navigate and resolve conflicts effectively, standing out as successful problem-solvers. The acquired skillset not only addresses existing issues but also prevents miscommunications, distinguishing leaders in various business and interpersonal scenarios.

These widely applicable tools are focused on pre-empting conflicts or swiftly addressing emerging issues, proving instrumental in improving organizational productivity. By reducing or eliminating the costs associated with conflicts and miscommunications, this skillset is indispensable for every leader or future leader.

Who Is This For?

  • Public or private sector organizations of any size
  • Conflict management, especially as more people return to the office is a skill that benefits professionals across all types of career paths:
  • Leaders - high-level disputes or conflicts that impact on an organization, enhance competencies in change management
  • Managers and superviosrs who lead teams- dealing with conflict in a constructive manner
  • Human Resource personnel
  • Front-line supervisors and team leaders  - resolve conflicts and difficult situations, prevent negative impact on performance, effectiveness, and relationships

Program Features

  • Group work
  • Group Debriefs & Coaching
  • Hands on learning
  • Impact
  • Experiential Learning
  • Videos
  • Applied Scenario Practice Sessions
  • Targeted Self Action Plan

The Impact

With a focus on comprehensive skill development, our program aims to achieve impactful outcomes, including:

Enhanced Conflict Resolution Skills:

  • Improved awareness and strategic analysis

  • Capacity to address conflict and associated problems

Elevated Employee Engagement:

  • Improved employee engagement

  • Enhanced communication for task delegation

  • Building trust and rapport within the organization

Operational Efficiency Boost:

  • Overall improvement in operational efficiency

  • Reduction in operational costs related to conflict

  • Vancouver Branch

    C650-800 Robson Street, Vancouver
  • Vancouver Branch

    2053 Main Mall, Vancouver

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