Conflict Management Tactics Workshop

by Aptitude Management

This Conflict Management training presented by the team at Aptitude Management provides powerful techniques for leaders to handle workplace conflict, and build common ground (between staff members) to facilitate a better work team culture.

$750

Contact the Institutes

Fill this form

Advertisement

Aptitude Management Logo

img Duration

1 Day

Course Details

Managing and resolving workplace conflict is a key skill that all effective managers must master- if they are to run streamlined and efficient teams. Having the tactics for finding solutions to those common daily occurrences of disagreement, tension and the dreaded emotional outburst will make you more confident (and effective) in your role.

It’s time to learn exactly how to resolve avoidable workplace conflict once and for all, and your education begins here.

 

Course Overview

This Conflict Management training presented by the team at Aptitude Management provides powerful techniques for leaders to handle workplace conflict, and build common ground (between staff members) to facilitate a better work team culture.

This course utilises a “win-win” approach to resolving conflict which is well suited to the highly charged workplace.

 

Our Conflict Management Training Will Help You

  • Learn about the various types of conflict and why it is important to distinguish between them.

  • Understand the common causes of conflict and how to use preventative measures to avoid fueling the fire.

  • Discover the important phases of conflict resolution and then master the techniques used in working with each phase.

  • Apply techniques for dealing with highly combative individuals.

 

Work On Your Assertiveness

  • Discover your ability to be more assertive through understanding conflict.

  • Begin to take back power through skillful handling of conflict situations.

  • Get difficult work colleagues to agree with actions that resolve workplace tension.

  • Garner the respect you deserve as a mediator.

 

Topics Covered

  • Defining different types of conflict

  • The Thomas-Killmann Conflict Model

  • Possible goals in conflict

  • The Johari window

  • Stages of conflict

  • Applying a personal conflict resolution Model

  • The role that communication plays in conflict resolution- active listening, paraphrasing, questions and body language

  • Managing conflict between others through role plays and live scenarios

 

Workshop Program Framework

All Aptitude courses are conducted through our Program Framework consisting of:

  • Workshop booking consultation

  • Trainer led skills gap analysis

  • Tailored participant training plan

  • Post workshop coaching

 

Further Details

  • This course promises to help managers at any experience level to vastly improve their ability to deal with and resolve workplace conflict.

  • Sydney CBD Branch

    19 Martin Place, Sydney CBD, Sydney
  • Melbourne CBD Branch

    123 Queen St, Melbourne CBD, Melbourne
  • Brisbane CBD Branch

    215 Adelaide St, Brisbane CBD, Brisbane
  • Adelaide City Centre Branch

    19 Young St, Adelaide City Centre, Adelaide
  • Perth CBD Branch

    111 St Georges Terrace, Perth CBD, Perth

Check out more Conflict Management courses in Australia

Career Coaching and Training Logo

Learn to Manage Conflict

To be human is to experience conflict. To be successful is to have the ability to manage conflict and move forward.

by Career Coaching and Training [Claim Listing ]
  • Price
  • Start Date
  • Duration
The Pivot Institute Logo

Conflict Resolution

Conflict Resolution course is offered by The Pivot Institute. The programs are designed to be interactive and interesting and provide participants with a range of tools and techniques that can be immediately transferred into the workplace.

by The Pivot Institute [Claim Listing ]
Safety and Learning Techniques Logo

Conflict Resolution

Conflict Resolution course is offered by Safety and Learning Techniques. Our Teabag Training packages are fully customised and delivered flexibly to suit your requirements. You even control the course duration.

by Safety and Learning Techniques [Claim Listing ]
Institute Of Internal Auditors - Australia (IIA-A) Logo

Conflict Management Skills

Fear of conflict leads to more conflict. Having the soft skills to tackle difficult conversations at its source leads to a healthier, more productive workplace.

by Institute Of Internal Auditors - Australia (IIA-A) [Claim Listing ]
Wesley Vocational Institute Logo

Conflict Resolution

Conflict Resolution course is offered by Wesley Vocational Institute

by Wesley Vocational Institute [Claim Listing ]

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy