Conflict Management Training is offered by New Zealand Security Association. The stated objective of the New Zealand Security Association is to do all things necessary and lawful to ensure there is always available to the New Zealand public
DurationConflict Management Training is offered by New Zealand Security Association. The stated objective of the New Zealand Security Association is to do all things necessary and lawful to ensure there is always available to the New Zealand public, a security industry comprising of persons and firms who are fit and proper. The New Zealand Security Association is committed to the highest standards of professional and ethical conduct at all times.
The New Zealand Security Association (NZSA) is the largest industry representative body for the security industry in New Zealand and represents over 85% of the industry by revenue. Its voluntary members include security providers ranging from large multi-nationals to sole traders and also includes individuals and companies who are not direct providers of security services but have an interest in the industry.
The stated objective of the New Zealand Security Association is to do all things necessary and lawful to ensure there is always available to the New Zealand public, a security industry comprising of persons and firms who are fit and proper. The New Zealand Security Association is committed to the highest standards of professional and ethical conduct at all times.
This course will teach you effective skills to confidently manage yourself in the face of personal and professional conflict. It will explain why conflict occurs and the individual styles we use to respond to it.
This course is designed to prepare staff to manage conflict situations in a safe and professional manner. Conflict situations can easily arise with unhappy customers, clients, or patrons. Providing your staff with an awareness of what the triggers and signs are, de-escalation techniques.
Learn strategies to manage conflict, increase organisational performance and enhance group outcomes.
Empower your employees with our Conflict Resolution training course, specifically designed for individuals who encounter challenging negotiations and emotionally volatile individuals, or require enhanced communication skills.
Understand the root causes and dynamics of conflict in the workplace. Learn the essential skills to effectively manage conflict by encouraging reflective practice and open thinking. Find useful approaches to managing interpersonal conflict in the workplace.
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