The Conflict Management course aims to provide substantive training to anyone working in or coming in contact with Conflicts during the normal course of their occupation.
What Is Conflict Management Training?
The Conflict Management course aims to provide substantive training to anyone working in or coming in contact with Conflicts during the normal course of their occupation.
Who Should Attend?
It is vital for those working in the security care retail health care transport youth services community workers or education sectors. It is also a valuable skill that can benefit anyone.
Course Agenda:
Assess and reduce the risk of violence in the environment Identify behaviour that indicates an escalation towards violence and take appropriate measures to avoid or calm and defuse the situation Identify post incident support and report the circumstances to provide information for personal and organisational development.
Accreditation
The Conflict Management course will be accredited to the latest in recognised certificating award. All successful delegates will also receive an Xyz certificate of attendance.
Enrolled subscribers of the National Training Card will also have any certificate, qualification and/or ID card (where applicable) automatically added to their member account.
We train more than 20,000 people a year, from individuals looking to arrange and organise training for themselves to organisations managing the training for hundreds of their delegates.
We deliver training nationwide and online and supply courses from Health & Safety to Business, IT to Healthcare. Whatever the course type we've a specialist standing by. Founded in 2004, the XYZ Training Group has worked with many of the UK’s largest institutions, government agencies and international corporations.
Our ethos is for us to deliver the same professional service to a single person looking to improve their learning and core skills through to HR & Training managers requiring a training professional to help them manage hundreds, sometimes thousands of different training courses for their company employees. All of which we do seamlessly, professionally and without any fuss.
Our client liaison team and course specialists are standing by to help you, backed by our custom made Training Management System we can assist you manage your training needs or the training for up to 10,000 others.
We offer a managed and part managed training service and a lowest price guarantee and customer charter that ensures your training is not only the best value but is also protected in the unlikely event that things don't go quite as planned.
Use of all our services including our Training Management Suite is completely Free of Charge. So why not reach out to us today with whatever training requirements you have, we promise you a prompt and attentive reply.
Potential conflict means that some shy away or avoid dealing with problems related to behaviour or performance. However, failure to tackle these situations invariably means that the problem gets worse. Handled well, the conversations can not only resolve issues but also provide a springboard for im...
At the core of this programme, we use trusted instruments to measure your personal style when in conflict and we will coach you through the issues that arise from the results of the tests.
Conflict: 3 hours Equip ability to avoid disputes and to deal with them effectively, differences between conflict & disagreement, most common causes, when difficulties arise and confidently “nip it in the bud”, different approaches, practice techniques to manage emotional conversations.
Conflict comes in many shapes and forms, from passive-aggressive grumbles through to physical altercations. In this module we develop conflict management strategies and identify potential risks to your business and the individuals involved.
It is important to have the tools to predict likely future issues within your team and to proactively manage stress and conflict when it does arise. We will help you learn the how to handle conflict and how to promote collaboration internally and externally.
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