The Conflict Management course aims to provide substantive training to anyone working in or coming in contact with Conflicts during the normal course of their occupation.
What Is Conflict Management Training?
The Conflict Management course aims to provide substantive training to anyone working in or coming in contact with Conflicts during the normal course of their occupation.
Who Should Attend?
It is vital for those working in the security care retail health care transport youth services community workers or education sectors. It is also a valuable skill that can benefit anyone.
Course Agenda:
Assess and reduce the risk of violence in the environment Identify behaviour that indicates an escalation towards violence and take appropriate measures to avoid or calm and defuse the situation Identify post incident support and report the circumstances to provide information for personal and organisational development.
Accreditation
The Conflict Management course will be accredited to the latest in recognised certificating award. All successful delegates will also receive an Xyz certificate of attendance.
Enrolled subscribers of the National Training Card will also have any certificate, qualification and/or ID card (where applicable) automatically added to their member account.
We train more than 20,000 people a year, from individuals looking to arrange and organise training for themselves to organisations managing the training for hundreds of their delegates.
We deliver training nationwide and online and supply courses from Health & Safety to Business, IT to Healthcare. Whatever the course type we've a specialist standing by. Founded in 2004, the XYZ Training Group has worked with many of the UK’s largest institutions, government agencies and international corporations.
Our ethos is for us to deliver the same professional service to a single person looking to improve their learning and core skills through to HR & Training managers requiring a training professional to help them manage hundreds, sometimes thousands of different training courses for their company employees. All of which we do seamlessly, professionally and without any fuss.
Our client liaison team and course specialists are standing by to help you, backed by our custom made Training Management System we can assist you manage your training needs or the training for up to 10,000 others.
We offer a managed and part managed training service and a lowest price guarantee and customer charter that ensures your training is not only the best value but is also protected in the unlikely event that things don't go quite as planned.
Use of all our services including our Training Management Suite is completely Free of Charge. So why not reach out to us today with whatever training requirements you have, we promise you a prompt and attentive reply.
This course aims to give you the knowledge and understanding to manage conflict in many forms, as well as learning how to best positively support individuals — an essential skill in anyone looking to move into a team leader or management position.
Our wide range of conflict management courses are designed for public-facing teams who deal with vulnerable individuals and those capable of spontaneous aggression. Our aim is that every person is treated with dignity and is shown respect, even when there is disagreement.
This course will identify methods of dealing with different people and situations involving clients, colleagues and the general public
our team will work with you to understand your specific and unique training requirements.
This 1 day workshop will take delegates through the tools and skills required to deal with conflict and people who are behaving in a difficult manner. These people and situations present regular and significant challenges to managers as well as team productivity and require skill to resolve effecti...
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