Conflict Management Workshop

Conflict is simply the condition in which people’s concerns – the things they care about – appear to be incompatible. Conflict, then, is something we face every day -a fact of life.

When we talk about conflict, we are not necessarily referring to aggressive confrontation or arguments. Conflict is simply any situation in which one person’s concerns are different from those of another person.

Conflict can mean a heated argument or a simple difference of opinion. The distinction lies in the importance of the issue and the amount of energy you put into it.

Conflict Management Workshop

Surveys show that managers spend about a quarter of their time handling conflicts. They have to…

• Negotiate over resources
• Handle disagreements over policies
• Deal with complains
• Enforce rules, and
• Manage the inevitable frictions and resentments that occur between people.

Key Benefits

• Strengthen Relationships
• Increase Effectiveness
• Develop Employee Performance
• Reduce Stress, improve morale
• Save Time and Energy

Key Takeaways Of The Conflict Management Workshop

The purpose of the conflict management workshop is to make learners aware of the different “conflict modes” available to them and to help them use the mode that is most appropriate in each conflict situation they encounter.

The Following Are The Specific Objectives Of The Workshop:

Awareness Of Your Conflict-Handling Style

Become more aware of your own conflict style and analyse your effectiveness in different situations

Understanding Others' Conflict Styles

Every participant gets an exclusive workbook that contains program content and post-training learning material

Assessing Conflict Situations

Assess conflict situations and apply the most appropriate mode

Practicing Different Conflict Modes

Practice using different conflict - handling mode to expand your skills and effectiveness in dealing with conflict

Major Highlights of the Conflict Management Workshop

Thomas Kilmann Instrument (TKI) Assessment

TKI Thomas Kilmann Instrument Assessment to discover the conflicting handling modes of an individual. TKI is a 30-year-old, most renowned, and pre-eminent conflict-handling instrument trusted by more than 5 million people across the globe

Exclusive Resources

Every participant gets an exclusive workbook that contains program content and post-training learning material

Training Methodology

Role plays and real-time feedback

Pre-Training Assessment

Pre-Training Assessment to identify organization's / department's conflict scenarios

Performance Support

With strong intent for post-training sustenance, we provide workbooks, online and offline support, and further reading and resources.

Accelerated Learning Experience

We promote a co-learning space where trainees are engaged through discussions, interactions and experiential practices, aiding accelerated learning experience