This course will focus on building and managing relationships at all angles of the supervisor role.
Construction supervisors and forepersons are the hub of every project and have touchpoints and demands from their own crew, suppliers, trades or general contractors, project managers and estimators, their boss and the owner of the project.
Working with this range of people and meeting their needs can be challenging - but it can be done!
This course will focus on building and managing relationships at all angles of the supervisor role, including when situations and people may be challenging and conflicts arise, such as dealing with poor performance, moving from a peer to a boss and applying a constructive approach to conflict management.
You will also discuss performance improvement plans and using company policies as a resource.
The Winnipeg Construction Association is an incorporated, not-for-profit trade association representing commercial contractors and suppliers throughout Manitoba. We currently have over 800 member firms, including manufacturers, suppliers, financial institutions, lawyers, insurance and bonding companies and brokers.
We offer a variety of valuable services to our members, including valuable construction information, education sessions designed specifically for the ICI construction industry, networking events where members can have fun while growing their business contacts and advocacy with all levels of government as it pertains to the construction industry.
Mission Statement
The Winnipeg Construction Association serves the Industrial, Commercial and Institutional Construction Industry in Manitoba by advocating on behalf of the industry with all levels of government, offering best-in-class educational opportunities for industry members, hosting valuable networking events and providing trusted construction information and bidding opportunities for our members.
Objectives
The objectives of the Winnipeg Construction Association are:
Understanding and balancing our conflict style biases
An examination of levels of conflict from the interpersonal to the international.
With the skills gained in this course, you will be able to apply assertive communication tactics to conflict resolution.
This course explores the world of interpersonal communication, conflict andnegotiation and the variety of approaches and range of skills needed to solve problems, reach agreements and maintain relationships.
By the end of this course, participants will develop capacity and skills to apply to resolving workplace conflicts with tact and skill.
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