Conflict Resolution: An introduction

Itec has been a leading provider of work-based learning programmes for 40 years.
As part of the ongoing strategy to place our people at the centre of the business and preserve the company as an independent organisation, Itec Training Solutions Holdings Limited became an employee-owned company in February 2019. 

We are proud to be the first Welsh independent training provider to become employee-owned, with 100% of the business now owned by our employee-owners.

We are one of the largest and most vocationally diverse work-based learning providers. In Wales holding Welsh Government contracts to deliver Apprenticeships and Jobs Growth Wales Plus (JGW+) and a DWP contract, as a provider of Serco, to deliver Restart. In England we hold ESFA contracts to deliver Apprenticeships.

In 2014, we acquired The Centre for Strategy and Communication to support the strategic goal to diversify the business, offering commercial training to individuals and employers throughout the UK and worldwide.  

In 2021 we merged our Company’s (Itec Training Solutions Limited and Centre for Strategy and Communication), this merger was to enable the business to align and strengthen our brand.

Every day we transform people’s lives by helping them believe in themselves, become more motivated, helping them find employment, progress their careers, acquire new qualifications and skills, or set up in business. We support high growth organisations to innovate and grow.  Helping organisations in the private, public and charity sectors supporting priority and high growth sectors to achieve their outcomes.

Our ethos is simple.  We help individuals start and progress their careers by matching their skills with those of local employers.  We ensure our programmes are meaningful, effective, valued, and sustainable to both individuals and employers.