By the end of this Conflict Resolution and Negotiation Skills training, you will have learnt how to anticipate, resolve and learn from conflict situations. This will include using a variety of techniques and developing confident in dealing with difficult situations.
DurationBy the end of this Conflict Resolution and Negotiation Skills training, you will have learnt how to anticipate, resolve and learn from conflict situations. This will include using a variety of techniques and developing confident in dealing with difficult situations.
You will also learn to recognise conflict styles in negotiation and have the appropriate tools in preparation and at the time to achieve the best outcomes.
What will I learn?
Escalla is a global workplace training, apprenticeships and digital skills provider. From our award winning apprenticeships to international healthcare programmes – our vision starts with our learners.
Right Track Training was founded to help people acquire more skills in their fields of business or software skills to expand into new areas of expertise successfully.
Effective and harmonious team relationships are essential to the productivity of any business.
This training course is aimed at anyone who has not received any formal tuition on how to handle difficult people and scenarios or those in need of a refresher on how to diffuse and manage potential conflict through effective conflict management.
The process is assisted by a trained mediator who acts as a facilitator. The process works by encouraging the parties to speak to each other and reach a mutually acceptable agreement that will sort out their problems.
Alison is a leading workplace culture coach specialising in corporate leadership, inspiring leaders around the world.
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