It’s not possible for everyone to agree all the time. It’s important to learn how to manage disagreements so that they do not harm relationships. By learning skills to manage conflict, you can approach disagreements with confidence to enable you to manage your relationships.
DurationConflict Resolution Training
Improve your communication skills and increase your confidence in dealing with difficult situations.
It’s not possible for everyone to agree all the time. It’s important to learn how to manage disagreements so that they do not harm relationships. By learning skills to manage conflict, you can approach disagreements with confidence to enable you to manage your relationships.
About this course
The Conflict Resolution course is designed to help you develop your conflict resolution skills. Through interactive exercises and activities, you will learn a range of skills to help you understand how conflict happens, how emotions come into play, and how to manage conflict effectively.
The Conflict Resolution course is optimised for all devices and takes approximately 30 minutes of study to complete. For the best learning experience, we recommend taking the training in several sittings. With one months’ access to the material, you will have plenty of time to study and revisit the content. To ensure continued success, you will also have access to our lifetime support.
About us
100% Effective is an award-winning learning partner for businesses and professionals.
Who We Are
100% Effective is an award-winning learning partner for businesses and professionals.We’ve been educating organisations around the world and encouraging them to improve since 1999.
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We deliver market-leading eLearning and traditional classroom training in four key categories: Change Management; Professional Development; Management Development; and Business Improvement.
The course is designed for those responsible for leading teams by developing personal skills in handling difficult conversations with staff and peers. The course will also explore good practice approaches to effective management of challenge.
Effective feedback is essential for an open and collaborative culture, but feedback is often feared and avoided. This session gives people the skills and confidence to have difficult conversations leading to better relationships in the workplace. Suitable for anyone responsible for giving motivatio...
Crisis and Conflict can have a devastating effect on productivity, morale, teamwork and ultimately the Organisation. Industrial strike actions could cripple the functions of an Organisation.
This course aims to teach participants how to identify the root causes of conflicts, analyze the situation, and develop strategies to resolve them.
This Level 2 qualification is aimed at individuals who require training in conflict management. It is appropriate for a wide range of sectors and is suitable for anyone who has a customer facing role, deals with service users or the public.
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