It’s not possible for everyone to agree all the time. It’s important to learn how to manage disagreements so that they do not harm relationships. By learning skills to manage conflict, you can approach disagreements with confidence to enable you to manage your relationships.
DurationConflict Resolution Training
Improve your communication skills and increase your confidence in dealing with difficult situations.
It’s not possible for everyone to agree all the time. It’s important to learn how to manage disagreements so that they do not harm relationships. By learning skills to manage conflict, you can approach disagreements with confidence to enable you to manage your relationships.
About this course
The Conflict Resolution course is designed to help you develop your conflict resolution skills. Through interactive exercises and activities, you will learn a range of skills to help you understand how conflict happens, how emotions come into play, and how to manage conflict effectively.
The Conflict Resolution course is optimised for all devices and takes approximately 30 minutes of study to complete. For the best learning experience, we recommend taking the training in several sittings. With one months’ access to the material, you will have plenty of time to study and revisit the content. To ensure continued success, you will also have access to our lifetime support.
About us
100% Effective is an award-winning learning partner for businesses and professionals.
Who We Are
100% Effective is an award-winning learning partner for businesses and professionals.We’ve been educating organisations around the world and encouraging them to improve since 1999.
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We deliver market-leading eLearning and traditional classroom training in four key categories: Change Management; Professional Development; Management Development; and Business Improvement.
Build their confidence to deliver your message, build relationships, manage teams, projects and their time
Conflicts can be hard. We get so emotional that sometimes we feel we can’t take it at all.
This Conflict Management course explores the various causes of conflict within the workplace and gives practical tools to help resolve conflict in a positive and productive way
The course brings many benefits to the individual that are applicable across both work and personal situations. The ability to have difficult conversations in a constructive manner is an important interpersonal skill that most find very challenging.
Potential conflict means that some shy away or avoid dealing with problems related to behaviour or performance. However, failure to tackle these situations invariably means that the problem gets worse. Handled well, the conversations can not only resolve issues but also provide a springboard for im...
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