This course provides the most effective techniques and strategies for handling and resolving conflict in the workplace. Conflict can occur in any workplace,
DurationCPD - Conflict Resolution Training
This course provides the most effective techniques and strategies for handling and resolving conflict in the workplace. Conflict can occur in any workplace, this course is, therefore, suitable for all industry sectors. Understand the types of conflict and learn how to prevent conflict with this short course.
Conflict is part of our daily lives and it can have a very negative impact on our relationships. However, well-managed conflict can bring about positive change. It has been found that 85% of employees deal with conflict at work at some point, and 29% of employees deal with it almost constantly.
The ability to communicate successfully is among the most sought-after soft skills in the workplace, whether you’re dealing with the differences or demands of your employees, colleagues, managers, suppliers or clients.
Conflict can arise in any organisation and in any industry – anywhere where people who have different beliefs, opinions and ways of working are sharing the same space! Whether it’s just two individuals or a group of people.
A conflict that is handled poorly, or not handled at all, can cause irreparable damage to your organisation’s productivity and reputation. Hence why Conflict Resolution Training is essential for giving your staff the best strategy for dealing with conflict.
Learning Outcomes
Understand the different types of conflict and their consequences
Learn strategies to prevent conflict
Understand how to handle serious conflict
Course Content
This training course is broken down into 3 sections
Introduction to Conflict
Tips & Techniques
Handling Serious Conflict
Aspire Training Team was founded in 1997 by Cheryl Hadland, 7 years after opening the first ever Tops Day Nurseries, Tops Parkstone. At this time, Aspire Training Team was under its original name, Tops Training and was based in within the nursery.
“Conflict Management and Organisational Change” This training is intended to help individuals and groups recognise and work through their differences to achieve peace. The workplace is where this advice is most applicable, although the concepts apply wherever.
This 1 day workshop will take delegates through the tools and skills required to deal with conflict and people who are behaving in a difficult manner. These people and situations present regular and significant challenges to managers as well as team productivity and require skill to resolve effecti...
Conflict Management course is offered by Northern Skills Group. Our team have excellent knowledge and understanding in many industry sectors and have the right tools to create a tailored training solution for your business.
This course will arm you with the practical skills and tools needed to ensure you have the knowledge and capabilities to resolve conflict within the workplace.
Conflict in the workplace is the major cause of people leaving companies. This course gives the tools to end conflicts and promote healthy relationships. The course also addresses the most common types of difficult people and the appropriate methods for handling their behaviour.
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