Learning how to address and resolve conflicts that may arise due to cultural differences and finding constructive ways to manage disagreements.
DurationConflict Resolution
Learning how to address and resolve conflicts that may arise due to cultural differences and finding constructive ways to manage disagreements.
About Us
In June 1996, when John Major was Prime Minister, John Grisham's "The Runaway Jury" topped the best-seller lists, and England's football dreams were dashed in a penalty shootout, an ambitious new venture was born in a modest office in south-east London.
With just a team of two, we embarked on a journey with a grand vision: to deliver tailored, adaptable, and world-class training for clients navigating the global landscape.
Our journey began with a remarkable milestone – preparing the front-of-house staff for the prestigious Commonwealth Heads of Government Meeting (CHOGM) in October 1997.
The world's eyes were on the Edinburgh International Conference Centre during those four intense days, and it was a testament to the EICC and Babel's dedication to rise to the occasion.
Fast forward over two decades, and we take immense pride in sharing that more than 70% of our annual revenue stems from the loyalty of our long-standing clients. Their testimonials and case studies serve as a testament to our partnerships.
Our remarkable achievements would not have been possible without the enthusiasm and commitment of our tutors and trainers around the world.
Their dedication has earned us commendations in categories ranging from Customer Service to Small Business of the Year, and the prestigious European Women of Achievement award.
At Babel, we believe in the transformative power of tailored training solutions. With our seasoned professionals and commitment to client satisfaction, we're not just a training provider; we're your partner in success, navigating the ever-evolving international landscape with you. Explore our clients' success stories and discover how we can elevate your team's potential.
During this course we will explore different types of conflicts and the best methods of avoiding or resolving conflict. We will look at conflicts between staff and patients and also between colleagues.
This Conflict Management course provides learners with the knowledge and skills to safely manage conflict in the workplace. It examines how to prevent, deal with and report confrontation.
Crisis and Conflict can have a devastating effect on productivity, morale, teamwork and ultimately the Organisation. Industrial strike actions could cripple the functions of an Organisation.
To enable people to recognise different aspects of conflict that they may encounter and to be able to understand and be aware of the different methods of resolving conflict.
Subjects covered by the conflict management qualification include legislation, clear communication, proactive service delivery, situation assessment and managing unrealistic expectations. There are a number of benefits for businesses in entering employees for this qualification, one of which is imp...
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