Conflict Resolution

Conflict Resolution Course

Our Conflict Resolution course offers effective solutions when dealing with conflict in the workplace. In this life skills lesson, you will learn problem solving skills and better understand the dynamics of a conflict, allowing you to change the situation and help prevent further issues from occurring in the future.
One of the key drivers of conflict within a work environment is miscommunication. Disagreements between colleagues can create an unpleasant and toxic place to work, creating a daily battle. Learning to address such disagreements at the time and in a professional manner can greatly improve relationships and personal well-being.

You will be given the tools to proactively address signs of stress in others and deal with difficult, often emotional situations with empathy and efficiency remaining objective at all times.

Conflict Resolution Course Content

During our Conflict Resolution workshop you will:

• Explore how to resolve conflicts through role play

• Learn how to recognise conflict and prioritise the steps to resolution

• Understand different mindsets and how you can find common ground in conflict

• Analyse your behaviour and how you can improve your expression and communication

• Develop an understanding of how to control conflict and the best language to use

• Gain an understanding of the real dangers of conflict without fear

• Get friendly, individual feedback throughout the session