There are things that you can do to hold high impact conversations from understanding what makes us and others difficult
DurationWe have so many interactions in the run of a day, it’s reasonable to expect that some of them are going to be difficult.
There are things that you can do to hold high impact conversations from understanding what makes us and others difficult, determining the best approach for people who appear to be difficult and use Emotionally Intelligent results for the best outcome in all difficult conversations
Ella Bates has been delivering training since 1998, having started out in the Hospitality Industry, Ella has delivered programs on land, at sea, on stage, Virtual and LIVE in the more traditional classroom.
Clients have ranged from large International Corporations of over 10,000 employees to the unionized Manufacturing Plants and Small Business Communities.
Students will gain a firm understanding of how to resolve workplace conflict in both unionized and non-unionized environments.
In this course students will learn the importance of separating the person from the problem and skills that will help them discover previously unimagined possibilities for resolution
This interactive course presents foundational knowledge and skills needed to understand and manage interpersonal conflict.
This course will teach participants the general duties of the workplace parties, how to assess the risks of workplace violence
In recent years, Conflict Management training is slowly becoming an essential element of multiple executive leader programs. There’s no doubt that nurturing the ability of future leaders so that they can effectively manage external & internal conflicts.
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