Our highly skilled and experienced staff are the key to our success and we have successfully built our client base to include,
DurationConflict Resolution
About Us
Established in 2001 First Aid First has grown to become one of the largest independent delivery partners for a range of clients throughout the UK.
Over the last 19 years our Multi Award Winning training company has built a portfolio of many happy clients, our reputation is built on a strong desire to ensure we offer the very best services at the most competitive price.
Our highly skilled and experienced staff are the key to our success and we have successfully built our client base to include, leading Child Care nursery chains, Councils across the UK and a variety of state schools, private businesses, professional and amateur football clubs, charities and NHS delivery partners.
Established in 2001 First Aid First has grown to become one of the largest independent delivery partners for a range of clients throughout the UK.
Over the last 19 years our Multi Award Winning training company has built a portfolio of many happy clients, our reputation is built on a strong desire to ensure we offer the very best services at the most competitive price.
Our highly skilled and experienced staff are the key to our success and we have successfully built our client base to include, leading Child Care nursery chains, Councils across the UK and a variety of state schools, private businesses, professional and amateur football clubs, charities and NHS delivery partners.
Like The Red Cross and St John Ambulance, we are fully regulated to provide the HSE qualifications. As independent providers we are able to teach in small groups with varied course content adjusted to be totally relevant to your needs. Our paediatric courses fulfil Ofsted criteria and we have practical, online and blended learning options.
A full and comprehensive range of services from Training Courses to First aid products, complete Fire Protection and Emergency Lighting Products and Services.
From the funds we collect we offer free courses to various communities and voluntary groups across the UK which is used in many different ways to create the greatest possible impact for people in crisis – both here in the UK and around the world, whoever and wherever they are.
After attending this course, you will have a better understanding of when it is appropriate to have those challenging conversations as well as how to plan and confidently manage the conversation.
This course is designed for nursing, care and medical practitioners or for those who may come into contact with challenging behaviour, volatile and uncertain situations.
The aim of the training is to provide delegates with a set of practical strategies and approaches to effectively manage difficult people and situations.
It’s not possible for everyone to agree all the time. It’s important to learn how to manage disagreements so that they do not harm relationships. By learning skills to manage conflict, you can approach disagreements with confidence to enable you to manage your relationships.
Practical tools to deal with difficult conversations in the work place. This will range from the simply awkward to full blown disciplinary situations. We will touch on elements of best practice as well as employment law requirements that need to be borne in mind.
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