Conflict Resolution

by National Training Services Claim Listing

Our 2 day Conflict Resolution Train the Trainer course enables you to recognise different aspects of conflict that you may encounter and understand different methods for resolving conflicts.

£795

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img Duration

2 Days

Course Details

Course Overview

Our 2 day Conflict Resolution Train the Trainer course enables you to recognise different aspects of conflict that you may encounter and understand different methods for resolving conflicts.

There are no prerequisites to attend this training. This course is suitable for beginners, up to experienced practitioners. We incorporate all levels of experience within the training. 

This Conflict Resolution trainer course is suitable for training operatives in public facing jobs and industries such as, but not limited to: 

Course Aim

To enable candidates to recognise different aspects of conflict that you may encounter and understand different methods for resolving conflicts.

Suitable For

Persons with the responsibility for training others. There are no prerequisites to attending this course and there is no need to worry if you have not trained before. We are here to support you no matter what level you are at as this course is designed to encompass all levels of trainer. ALL delegates must attend the full 2 days of the course.

Learning Outcome

By the end of the course, the participant will be able to display an understanding of:

  • The common causes of conflict.

  • The 3 areas of communication.

  • Identifying effective methods of communication.

  • What to check for to keep yourself safe.

  • How to defuse a situation.

  • Northampton Branch

    Unit 1 Adams House, Northampton Science Park. Moulton Park Industrial Estate, Northampton

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