Our 2 day Conflict Resolution Train the Trainer course enables you to recognise different aspects of conflict that you may encounter and understand different methods for resolving conflicts.
Course Overview
Our 2 day Conflict Resolution Train the Trainer course enables you to recognise different aspects of conflict that you may encounter and understand different methods for resolving conflicts.
There are no prerequisites to attend this training. This course is suitable for beginners, up to experienced practitioners. We incorporate all levels of experience within the training.
This Conflict Resolution trainer course is suitable for training operatives in public facing jobs and industries such as, but not limited to:
Course Aim
To enable candidates to recognise different aspects of conflict that you may encounter and understand different methods for resolving conflicts.
Suitable For
Persons with the responsibility for training others. There are no prerequisites to attending this course and there is no need to worry if you have not trained before. We are here to support you no matter what level you are at as this course is designed to encompass all levels of trainer. ALL delegates must attend the full 2 days of the course.
Learning Outcome
By the end of the course, the participant will be able to display an understanding of:
The common causes of conflict.
The 3 areas of communication.
Identifying effective methods of communication.
What to check for to keep yourself safe.
How to defuse a situation.
Established over twenty years ago, we deliver training from our centre in Northampton, squarely in the centre of England enabling easy access from most parts of the country. We are also able to provide company site-based training at your premises for your team only.
As a small company, we are flexible and provide a personal, friendly service. We are always ready to discuss the individual needs of your company and staff and can develop bespoke training specific to meeting those needs.
We aim to help embed a Health and Safety culture rather than simply convey technical knowledge. Building a culture where good Health and Safety practice is habit is the most powerful and cost-effective route to compliance and developing staff commitment.
Our trainers have a wealth of experience in training, using up to date techniques and materials. Their main interests are in developing the trainees' own training skills with the latest techniques, good practice and of course a little essential humour.
Our trainers collaborate, drawing on all of their collective knowledge and skills to design all of our Health & Safety courses. We also have the option to draw on our associates expertise for particular specialisms if required.The NTS Centre provides all equipment for courses, for a practical, confident and hands-on experience you and your team will really enjoy.
You will leave us with everything you need to deliver courses to your team, when you return to work. Along with increased confidence and experience of your chosen subject. We also offer all of our trainers free post course support, we are still here for you after the training course is complete.
Conflict Management “Deter Detect-Delay-Response” Skills.
Identify how and why conflict occurs by exploring your own values and motivation
Conflict can arise in any situation, but it often falls to the direct manager to try to resolve it in the workplace. In this one day session, we will explore where conflict comes from and how it is fuelled.
To improve professional confidence of social care practitioners in Managing Challenging Conversations & Conflict Training to assist in successfully employing professional curiosity in a social care context.
Conflict Resolution Course Is Offered By Emmaculate Care Services
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