This course will give participants a six-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will also be provided a set of skills in solution building and finding common ground.
DurationThis course will give participants a six-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will also be provided a set of skills in solution building and finding common ground.
Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organisation no matter what the size.
Learning Outcomes:
• Understand what conflict and conflict resolution mean
• Understand all six phases of the conflict resolution process
• Understand the five main styles of conflict resolution
• Be able to adapt the process for all types of conflicts
• Be able to break out parts of the process and use those tools to prevent conflict
• Be able to use basic communication tools, such as the agreement frame and open questions
• Be able to use basic anger and stress management techniques
NDA is 100% Tasmanian owned and managed. It was established as NDA Computing by Nigel Davies in 1985. Karina Stojansek joined the team in 1996 and NDA expanded its range of services to include business skills training and later became a Registered Training Organisation (RTO) and Group Training Organisation (GTO).
Karina purchased NDA in 2019 after Nigel retired to a life of bike riding and wine making with his wife Helen, leaving a valuable legacy to Tasmanian business. NDA now has centres in Hobart, Launceston and Ulverstone and employs 14 permanent staff and several contract trainers.
Conflicts Resolution course is offered by Time Education & Training. We are your partner in the learning journey, providing an environment that promotes belief, confidence and capability to achieve your true potential. Knowledge converted immediately into practical workplace application
The Conflict Management course will help you understand the nature and causes of workplace conflict, and teach you the skills to identify and manage conflict and dispute before it escalates.
This course will help you to understand the mechanisms at play when you’re in a difficult situation.
By recognising their own conflict handling styles and contrasting these with others, participants will learn practical skills which they can apply in a strategic and timely manner to their work and personal lives.
To be human is to experience conflict. To be successful is to have the ability to manage conflict and move forward.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UAE, UK, USA, India and South Africa, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore