Safe and Trained are experienced at supporting your business and its people deal with conflict incidents. In addition to this, it provides participants of our courses with the skills and confidence to deal with conflict resolution.
DurationSafe and Trained are experienced at supporting your business and its people deal with conflict incidents. In addition to this, it provides participants of our courses with the skills and confidence to deal with conflict resolution.
Our current conflict resolution training programme explores and covers:
models that describe the phases of conflict
provides an opportunity for you to reflect back on incidents your people have experienced (directly or indirectly)
apply the model to that incident
practical steps and techniques
Your people will learn how to use a model & strategy that describes the phases of an incident of difficult or aggressive behaviour, and then apply that model to past and future experiences of incidents. This enables people to take charge of the situation and have a safe and empowering method to deal with the incident; ultimately then de-escalating the aggressive or difficult behaviours displayed.
The training can also be used in a programme on conflict resolution responses when dealing with violence. These “dealing with people” skills are essential for anyone who works for, with and is responsible to others
We provide recognised training, support and qualifications for people and businesses that have a compliance or safety related training need.
Value has always been vital to us. As we are a large provider we are able to be more cost effective in our delivery and offer more qualifications. We have designed accredited qualifications that fit with industry and sector needs which has added value.
Because our clients get a range of training from us they typically save time as well as money by only dealing with a small supply chain. Our business is customer focused and we pride ourselves on finding ways to run courses and logistically plan to the smallest of details in order to put on a winning event.
Pace is one of our strongest attributes and we are able to meet deadlines and large scale numbers to meet the needs of clients.
We understand compliance and regulatory standards so we are able to ensure clients are protected and have the training most suited to the requirements.
We have a vast amount of experience training Events, Security and Police related subjects and provide real training and coaching solutions that can be understood and applied with confidence.
Tess Safe and Trained have developed custom made compliance and safety training programmes for Councils and Utility companies ensuring they are working in line with legislation and rules for the services they provide to the public.
Diffuse difficult and emotional situations
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In this course, you will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes.
Our wide range of conflict management courses are designed for public-facing teams who deal with vulnerable individuals and those capable of spontaneous aggression. Our aim is that every person is treated with dignity and is shown respect, even when there is disagreement.
Inspiring and effective people managers and line managers are critical to the success of any organisation, as they are responsible for increasing productivity, ensuring targets are met and also for creating inclusive environments where employees feel engaged, respected and valued.
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