Conflict is a normal part of everyone's professional and personal lives. Moreover, the way people handle conflict, anger, and criticism affects their work relationships and productivity.
Conflict is a normal part of everyone's professional and personal lives. Moreover, the way people handle conflict, anger, and criticism affects their work relationships and productivity.
This course is designed to help you improve your confidence and effectiveness in managing conflict. Using self-assessment tools to identify your instinctive approach to conflict, you will develop strategies for responding to difficult situations and build valuable skills for positively resolving conflict.
Course Outcomes:
At the end of this course, you’ll be able to:
Providing high-quality continuing education and learning opportunities for adults since 1913. CCAPS empowers lifelong learners to achieve their educational goals through professional courses, applied and individualized degrees, and other academic pathways. We pursue a learner-centric environment where diverse ideas, backgrounds, and identities are embraced.
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This two-day workshop will teach participants: What conflict is and how it can escalate The five most common conflict resolution styles How to increase positive information flow through non-verbal and verbal communication skills
Organizations face conflict every day. Strong and persistent disagreements often lead to team tension and low productivity.
This half day training program provides an opportunity for participants to learn how to resolve conflict in a variety of ways.
Conflict Management course is offered by Saint Paul College. The College focuses on advanced technology to enhance curriculum and the learning experience. Classrooms are equipped with state-of-the-art technology and there is free Wi-Fi access campus-wide.
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