While it can look like such people are just born with natural gifts, that’s not really true. With the right training, anyone can become skilled at resolving conflict, even under the toughest circumstances.
DurationLead the way, even during difficult times. Conflict’s an inevitable part of people working together. People who can resolve workplace conflict, in a way that leaves everyone satisfied, are worth their weight in gold.
While it can look like such people are just born with natural gifts, that’s not really true. With the right training, anyone can become skilled at resolving conflict, even under the toughest circumstances.
Wintec is part of Te Pūkenga – New Zealand Institute of Skills and Technology, together with all the other polytechnics in New Zealand.
From 2023, all Wintec learners will be enrolled with Te Pūkenga, instead of Wintec. Right now, our people will continue to support our learners. They will still be enrolled in the same qualification and will continue to learn in the same way, in the same place, with the same people.
Being a part of Te Pūkenga means we will be more connected to the other organisations delivering vocational and applied education in Aotearoa New Zealand and we will work with them to share skills and knowledge to better help you succeed.
We are excited to be part of Te Pūkenga which has been set up as part of the Government’s Reform of Vocational Learning. Te Pūkenga is creating a network of online, on-campus and on-job learning to give learners more flexibility in what, where and how they learn.
Conflict Management Training is offered by New Zealand Security Association. The stated objective of the New Zealand Security Association is to do all things necessary and lawful to ensure there is always available to the New Zealand public
This course is designed to prepare staff to manage conflict situations in a safe and professional manner. Conflict situations can easily arise with unhappy customers, clients, or patrons. Providing your staff with an awareness of what the triggers and signs are, de-escalation techniques.
Gain the skills and confidence to deal with challenging personality types. Learn how to keep your composure and avoid escalating the problems when interacting with unreasonable people.
Learn ways to resolve conflict with customers and co-workers, influence successful outcomes and develop a peaceful workplace.
Learn strategies to manage conflict, increase organisational performance and enhance group outcomes.
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