This workshop will help you identify some of the ways you may be contributing to these problems and give you some strategies you can adopt, at work and in your personal life.
DurationCourse Summary
Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they cant deal with the difficult people in their lives.
This workshop will help you identify some of the ways you may be contributing to these problems and give you some strategies you can adopt, at work and in your personal life.
Course Prerequisites
No previous experience is required.
Key Benefits
Recognise how your own attitudes and actions impact on others
Find new and effective techniques for managing negative emotions
Develop coping strategies for dealing with difficult people and difficult situations
Identify those times when you have the right to walk away from a difficult situation
Learn some techniques for managing and dealing with anger
Who Should Attend?
This Conflict Management course is designed for professionals who want to thrive in their profession. This Conflict management course covers all the essential skills and knowledge needed to become specialised in this sector and to be confident in dealing with difficult people or difficult situations.
The Glasgow Training Group was established in Kirkintilloch, Glasgow, in 1971, with the aim of delivering high-quality apprenticeships across the West of Scotland for the automotive industry.
The company, which was created by an automotive retail consortium including Sir Arnold Clark, brought about much-needed change for apprentices and the entire industry, and introduced a varied and innovative training programme that would grow to become one of the most respected in the UK.
Purchased by the Arnold Clark Group in 2003, the business soon became known as GTG Training Ltd. and expanded its offering to provide high-quality training courses and education across a wide range of disciplines, such as Business Skills, Computer & IT, Health & Safety, Transport & Logistics and Automotive Technical.
With £50million of investment since 2004, GTG now owns five dedicated training centres – in Glasgow, Edinburgh and Wolverhampton. At the very core of the business lies a deep-seated passion for providing high-quality apprenticeships.
We recognise the importance of investing in the future workforce and our aim is to give learners the skills and experience they need to succeed in the automotive, transport and health and safety industries.
GTG hears the voice of its stakeholders and is always considering how best to meet their needs, including clients, learners, delegates, staff, the Board and the wider industry. That’s why we consistently reinvest our profits to provide flexible and effective workspaces, up-to-date technology, relevant and modern equipment, dedicated staff and more.
The growth of the business has coincided with a number of important milestones – becoming the official provider of fleet services and volunteer training for the Glasgow 2014 Commonwealth Games; a visit from Prince Charles in 2015 following our involvement with Prince’s Trust Get into Cars initiative and our Training Provider of the Year award at the 2019 Talent in Logistics awards.
With the approval of many prestigious bodies, such as SQA, IMI, RHA, ILM, FTA, City and Guilds, GTG has defined its position as one of the UK's most innovative, experienced and qualified training providers.
We offer a flexible approach in delivering training ensuring all individuals and businesses are receiving training at the appropriate pace and timescale to suit. We work with many companies within Gloucestershire and throughout England. See what they have to say about us:
This course is designed for members of staff to enable them to recognise and prevent conflicts that may occur in their workplace.
This course provides participants with the opportunity to identify how a crisis can impact an organization and what should be done to mitigate its effects.
This training course will equip participants with the skills to address difficult or challenging behaviour, understand how our responses can add or detract from meaningful dialogue and understand how to improve communication and interpersonal relationships to help participants turn conflict into ...
This Conflict Management course explores the various causes of conflict within the workplace and gives practical tools to help resolve conflict in a positive and productive way
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UK, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore