Conflict Resolution for the Workplace

by Chinook Learning Services Claim Listing

Learn to recognize conflict patterns, what triggers and escalates conflict in others, strategies to reduce defensiveness, how to communicate in a direct manner and provide feedback constructively.

$439

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Course Details

Effective conflict resolvers are not born - they need training and practice. In this technological age, people often find it difficult to communicate face to face and there exists the very real possibility for miscommunication and conflict.

Build your skills as an effective conflict resolver and communicator. Learn to recognize conflict patterns, what triggers and escalates conflict in others, strategies to reduce defensiveness, how to communicate in a direct manner and provide feedback constructively.

These skills will help you work more productively and effectively with clients, colleagues and supervisors.

  • Calgary Branch

    1304 - 44 Street SE, Calgary

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