Basic communication and conflict resolution skills are a necessity not only when it comes to potential conflict with customer service but also in basic interaction with others in the workplace.
DurationBasic communication and conflict resolution skills are a necessity not only when it comes to potential conflict with customer service but also in basic interaction with others in the workplace.
The proper use of de-escalation and problem-solving skills can be an effective tool when dealing with circumstances that involve intense interactions with co-workers or the general public (clients).
A combination of real world experience and researched tactical insight makes Fortress Consulting the premiere training solution for unexpected violence in any workplace. Our goal is to provide you the training and tactics to minimize loss of life in the event of an unexpected violent incident.
Developed in-house, our two-phase training program will leave staff, tenants and employees confident that they have a plan to take the necessary actions to live through the unexpected.
Would you like to learn critical negotiation and conflict resolution skills that will save your employer money, time and personnel problems? Are you interested in improving the quality of your interpersonal relationships? Consider our Conflict Management program.
Conflict is a normal part of everyone's professional and personal lives. Moreover, the way people handle conflict, anger, and criticism affects their work relationships and productivity.Â
This two-day workshop will teach participants: What conflict is and how it can escalate The five most common conflict resolution styles How to increase positive information flow through non-verbal and verbal communication skills
In the workplace, we are riddled with competing goals, needs, and personalities. Despite this reality, we need conflict to grow, change, and innovate. Conflict is not going away. We have to embrace it and develop strategies to turn conflicts into opportunities for more meaningful connections. Â
Health Hazards in Construction training Course is offered by Innovative Health and Safety Training. Innovative Health & Safety Training Institute was created for individuals who really care about their clients.Â
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