Basic communication and conflict resolution skills are a necessity not only when it comes to potential conflict with customer service but also in basic interaction with others in the workplace.
DurationBasic communication and conflict resolution skills are a necessity not only when it comes to potential conflict with customer service but also in basic interaction with others in the workplace.
The proper use of de-escalation and problem-solving skills can be an effective tool when dealing with circumstances that involve intense interactions with co-workers or the general public (clients).
A combination of real world experience and researched tactical insight makes Fortress Consulting the premiere training solution for unexpected violence in any workplace. Our goal is to provide you the training and tactics to minimize loss of life in the event of an unexpected violent incident.
Developed in-house, our two-phase training program will leave staff, tenants and employees confident that they have a plan to take the necessary actions to live through the unexpected.
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