This course focuses on verbal and non-verbal strategies and is suitable for all staff at any level of the organisation facing difficult or abusive people and situations. The core elements of this course are part of every conflict management course that ITC Consultancy offer.
Conflict Resolution Training
This course focuses on verbal and non-verbal strategies and is suitable for all staff at any level of the organisation facing difficult or abusive people and situations. The core elements of this course are part of every conflict management course that ITC Consultancy offer.
Delivering Psychological Therapy, and Training Services since 1998
ITC Consulting Ltd delivers a range of training events focused on management, leadership and organisational development needs for Public, Private and Voluntary Sector Organisations.
We also deliver psychological personal therapy to individuals together with training and supervision services for Counsellors, Therapists, Coaches and Mental Health Professionals through our CPD events and direct in-house programmes designed to meet specific organisational goals.
Martin J Smith PhD heads the ITC Consulting / Training team, which consists of a range of qualified trainers and experts in the various fields and subjects that they present on. With an accumulative experience spanning over four decades and experience working with a range of organisations, we are able to offer effective training solutions for your organisation.
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