This course focuses on verbal and non-verbal strategies and is suitable for all staff at any level of the organisation facing difficult or abusive people and situations. The core elements of this course are part of every conflict management course that ITC Consultancy offer.
DurationConflict Resolution Training
This course focuses on verbal and non-verbal strategies and is suitable for all staff at any level of the organisation facing difficult or abusive people and situations. The core elements of this course are part of every conflict management course that ITC Consultancy offer.
Delivering Psychological Therapy, and Training Services since 1998
ITC Consulting Ltd delivers a range of training events focused on management, leadership and organisational development needs for Public, Private and Voluntary Sector Organisations.
We also deliver psychological personal therapy to individuals together with training and supervision services for Counsellors, Therapists, Coaches and Mental Health Professionals through our CPD events and direct in-house programmes designed to meet specific organisational goals.
Martin J Smith PhD heads the ITC Consulting / Training team, which consists of a range of qualified trainers and experts in the various fields and subjects that they present on. With an accumulative experience spanning over four decades and experience working with a range of organisations, we are able to offer effective training solutions for your organisation.
On this one day course, delegates will explore the causes of conflict within the surgical workplace and learn about different strategies to address this. This will include how to have difficult conversations, the art of negotiation and how to approach a challenging situation. This date is specifi...
Conflict Management Course Is Offered By HRODC Postgraduate Training
Conflict can have an adverse impact on our relationships and the world around us at both a micro and macro level, but does it have its place? Conflict can open our eyes to new ways of thinking, deepen relationships, promote organisational vitality and help us verbalize our needs.
“Conflict Management and Organisational Change” This training is intended to help individuals and groups recognise and work through their differences to achieve peace. The workplace is where this advice is most applicable, although the concepts apply wherever.
This course gives you an understanding of problem-solving. It covers how to recognise a problem, the effects and how to plan a solution to solve the problem.
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