The Conflict Resolution courses at SETC Training Ottawa teach you effective strategies to defuse and resolve conflict in the workplace.
DurationThe Conflict Resolution courses at SETC Training Ottawa teach you effective strategies to defuse and resolve conflict in the workplace. This includes teaching yourself to handle conflict in a systematic and rational way.
SETC courses also give you the skills to better understand how people react when they are in conflict situations. Armed with this understanding and a full arsenal of tools and techniques, you will become the office guru when it comes to conflict resolution in the workplace. The Conflict Resolution Training courses at SETC Training are practical and hands-on and feature an experienced live instructor and a 50:50 theory to practice ratio.
Your success is our success. Everything we do is tailored to help you meet your learning goals. Small classes, dynamic instructors, real-world content In fact, where possible, we prefer to mentor an individual one-on-one rather than cancel a course! Come meet our team, and let's get learning.
After this session, participants will be able to define conflict and assess the impact level of an ongoing conflict
Participants will not only learn new techniques for dealing with conflicts, but will get a chance to share their methods of dealing with them.
This intensive course gives an overview of essential skills and strategies for dealing effectively with conflict and negotiating in a wide range of contexts, including business, work, home, and community.
At this workshop you will practice what you learn to enable you to apply the skills more readily when you return to your workplace. You are encouraged to bring examples of situations you would like to resolve.
This course will focus on building and managing relationships at all angles of the supervisor role.
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