Conflict Resolution Training

Subjects covered by the conflict management qualification include legislation, clear communication, proactive service delivery, situation assessment and managing unrealistic expectations. There are a number of benefits for businesses in entering employees for this qualification, one of which is imp...

Here at SJA Training service have used our combine security experience and put together a course that works both for security and any other day to day public service user.

Conflict resolution is conceptualised as the methods and processes involved in facilitating the peaceful ending of conflict. There are many professions and vocations that individuals can be placed in a potential conflict situation that with the correct handling can be dealt with in a calm professio...

Today’s ever increasing speed of change brings many conflicts of interest into the workplace. These need to be managed and resolved if irreparable damage is to be avoided. This one day course explores how best to manage conflict as a strategy to facilitate healthy organisational development.

Description At times, everyone involved with a business will find themselves in a position where they are faced with difficult decisions. Being able to deal with these situations effectively and confidently is an important interpersonal skill. This is especially true for managers who will be force...