Atcen has certified over 900 contact centre professionals from various organizations. Working with western kentucky university, division of extended learning and outreach, atcen conducts a series of contact centre certification programs to ensure the contact centre operations are recognized and pois
Atcen has certified over 900 contact centre professionals from various organizations. Working with western kentucky university, division of extended learning and outreach, atcen conducts a series of contact centre certification programs to ensure the contact centre operations are recognized and poised for further success in the future.
Western kentucky university (wku), usa has its roots in 1875. Today, this top rank state university, bowling green, kentucky, usa is home to over 22,000 students from all over the world. Wku offers over 79 academic majors and 84 academic minors undergraduate courses. Get your team certified with atcen today. Our contact centre trainings can help your organization to increase visibility, gain a competitive advantage, and be more effective at work.
Contact Centre Certifications
Contact us to learn more about how our contact centre training boosts your team's confidence, increases the person's marketability, and ensures the team's visibility.
Since 2003, atcen has been a trusted provider of corporate training, business events, and capacity-building projects in the asia pacific region. As a registered hrd corp training provider, we have earned a solid reputation for delivering high-quality training services that drive business success.
We are deeply committed to helping businesses thrive by equipping them with the right training programs tailored to their unique needs and industry requirements. Our passion for excellence and dedication to client satisfaction sets us apart as one of the best training provider company in malaysia.
With a team of certified instructors and hrd corp accredited trainers with extensive experience working with clients across diverse industries, we bring knowledge and expertise to every engagement. Our focus on empowering individuals and organizations drives our purpose and mission to foster transformational change and cultivate sustainable capabilities.
At atcen, we understand the importance of continuous growth and development in today's competitive landscape. Our comprehensive corporate training solutions are designed to enhance skills, expand knowledge, and propel organizations towards their goals. Whether you need to upskill your workforce, optimise processes, or foster a culture of innovation, we have the expertise to guide you on the path to success.
Contact us today to discover how atcen can elevate your company's performance and help you achieve long-term excellence in your industry. Let us be your trusted partner in driving positive and impactful change.
Our Environment Society and Governance Commitment
We at ATCEN, as a HRD corp accredited trainer, is thrilled to announce our organisation's pivotal journey into sustainability. We are committed to fostering positive change and embarking on a purpose-driven path, integrating environmental, social, and governance principles. We appreciate that sustainability is a journey and are committed to a sustainable future in all our actions.
We are committed to doing this by gradually improving our ESG maturity in the following manner:
Our Vision
Our Mission
Our Values
This course is specifically designed to equip front-line employees in the service industry with a competitive edge in providing superior guest service. Participants will understand their role in an organization and the expectation of their employers in serving customers well.
This popular Customer Experience course teaches you the increasing importance of Customer Experience Management. Quickly grasp how to track and analyze the changing nature of your digital customers, create feedback loops and fully embed the customer experience within your business.
Customers in today’s environment are exposed to many new experiences and their expectations have also changed. Today, guidelines, procedures, waiting time all contribute customer’s satisfaction level. In addition, the banking landscape and platform.
Customer Service course is offered by EBS Guyana Inc.Executive Business Solutions (EBS) Guyana Inc is a Business Training and Consulting company, located in Guyana, South America.
"Customer Service is the No.1 competitive advantage of companies today. Whether it is a business, a professional practice, a healthcare facility, a government agency and any organization, success comes by looking after their customers. Quality alone is not enough. Excellence In Customer Service is ...
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