Atcen has certified over 900 contact centre professionals from various organizations. Working with western kentucky university, division of extended learning and outreach, atcen conducts a series of contact centre certification programs to ensure the contact centre operations are recognized and pois
Atcen has certified over 900 contact centre professionals from various organizations. Working with western kentucky university, division of extended learning and outreach, atcen conducts a series of contact centre certification programs to ensure the contact centre operations are recognized and poised for further success in the future.
Western kentucky university (wku), usa has its roots in 1875. Today, this top rank state university, bowling green, kentucky, usa is home to over 22,000 students from all over the world. Wku offers over 79 academic majors and 84 academic minors undergraduate courses. Get your team certified with atcen today. Our contact centre trainings can help your organization to increase visibility, gain a competitive advantage, and be more effective at work.
Contact Centre Certifications
Contact us to learn more about how our contact centre training boosts your team's confidence, increases the person's marketability, and ensures the team's visibility.
Since 2003, atcen has been a trusted provider of corporate training, business events, and capacity-building projects in the asia pacific region. As a registered hrd corp training provider, we have earned a solid reputation for delivering high-quality training services that drive business success.
We are deeply committed to helping businesses thrive by equipping them with the right training programs tailored to their unique needs and industry requirements. Our passion for excellence and dedication to client satisfaction sets us apart as one of the best training provider company in malaysia.
With a team of certified instructors and hrd corp accredited trainers with extensive experience working with clients across diverse industries, we bring knowledge and expertise to every engagement. Our focus on empowering individuals and organizations drives our purpose and mission to foster transformational change and cultivate sustainable capabilities.
At atcen, we understand the importance of continuous growth and development in today's competitive landscape. Our comprehensive corporate training solutions are designed to enhance skills, expand knowledge, and propel organizations towards their goals. Whether you need to upskill your workforce, optimise processes, or foster a culture of innovation, we have the expertise to guide you on the path to success.
Contact us today to discover how atcen can elevate your company's performance and help you achieve long-term excellence in your industry. Let us be your trusted partner in driving positive and impactful change.
Our Environment Society and Governance Commitment
We at ATCEN, as a HRD corp accredited trainer, is thrilled to announce our organisation's pivotal journey into sustainability. We are committed to fostering positive change and embarking on a purpose-driven path, integrating environmental, social, and governance principles. We appreciate that sustainability is a journey and are committed to a sustainable future in all our actions.
We are committed to doing this by gradually improving our ESG maturity in the following manner:
Our Vision
Our Mission
Our Values
There has been no time in history when customers have had so much choice of where to get service and goods. The internet has revolutionised the market place: customers can research, purchase and review products and services from the comfort of their own home, or office.
This program offers the solutions in experiencing the thrill of becoming an effective customer experience expert in 3 stages. Customer care professionals are made not born into this time and age.
''The world will know the excellence of an organization through only one thing: the excellence of customer service'' - Alang- Excellence in an organization is usually measured by one thing - customer service.
Learn the formula of excellence customer service step by step. Our customer service training course will teach you everything you need to know to become master of this skill.
In today's rapidly changing and unpredictable economy, businesses continually strive to deliver consistent, positive customer experiences that align with their brand. Call centers play a crucial role in providing consumers with the support and guidance they need, making them an essential component ...
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