Customer service is a key to every organisation and this programme is designed specifically for people who interact with customer on a face to face, telephonically, through exchange of e-mails and social media. SAIL’s programme has been designed to meet the needs of those people who may wish to prog
DurationCustomer service is a key to every organisation and this programme is designed specifically for people who interact with customer on a face to face, telephonically, through exchange of e-mails and social media. SAIL’s programme has been designed to meet the needs of those people who may wish to progress their career path to Contact Centre Management.
Contact Centres have become key business tools - integral to the way organisations achieve their business objectives and the skilled Contact Centre people are highly demanded as the industry field is growing. SAIL’s Contact Centre focuses on skills, value, knowledge and attitude required of employees to contribute to improved productivity and efficiency within the contact centre industry and to open opportunities for individual to grow.
The Southern African Institute of Learning (SAIL) is a leading education, training and development organisation that designs innovative learning solutions to enhance productivity and efficiency in the workplace.
We understand the diverse needs of our clients and will provide holistic and revolutionary learning solutions for professional growth. In our effort to enhance the learning experience, we offer SMART learning solutions for a customised learning path
Foster And Maintain Customer Relations course is offered by FBT Consultants. Our vision is to train for a better tomorrow. With the ever changing and challenging South African economy, our vision is to give our learners the required skills to be employable.
Telephone Skills for Call Centres training is offered by Leading training.This is by far the most common media used in Call Centers today. It is also Surprising on how little time and attention is given to building the skills needed for agents to be really successful in their function.
Customer Care Fundamentals course is offered by Jaylee Group. Join thousands of successful and high-flying entities, individuals, groups and communities that continue to benefit from our customized training and development programmes.
Don’t think about pursuing contacts anymore, but pursuing people. People have hopes, fears and dreams and more to them than just telephone numbers and e-mail addresses.
Improve Customer Experience and Profits. Suitable for Restaurants, Hotels, Resorts, Game Lodges, Guest Houses and other Hospitality Businesses • 7 Star Service
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