Contract Management Training Course

Improve the performance and confidence of staff directly involved in managing supplier contracts with our Contract Management training course.

This 2-day course provides a detailed understanding of the contract management lifecycle and how to establish a robust contract management process.

It includes interactive workshops around topics such as ‘risk management’, ‘the contract management lifecycle’ and ‘performance management’, to enable students to put ideas into practice.

Upon completion of the course delegates will have an insight into best-practice management tools, techniques and approaches to performance and relationship management, enabling them to help optimise the value of external contracts.

Key Topics:

Topics covered on the course include:

• role of the contract manager
• structuring the contract management process to optimise contract performance
• the contract management lifecycle
• structure of the legal contract and practical implications for contract managers
• role of risk management in managing supplier contracts and business continuity
• contract performance management tools and techniques, including key performance indicators (KPIs) and service-level agreements (SLAs)
• contract Healthcheck and SWOT analysis
• performance management and continuous improvement
• application of supply chain management and process improvement principles to deliver contract objectives
• effective supplier and stakeholder relationship management
• problem-solving tools and techniques
• the Contract Management Framework (CMF)
• Contract Scorecards
• benchmarking, performance reviews and dispute resolution
• managing under-performance and contractual issues effectively
• supplier performance review meetings
• common contract clauses