Corporate Reception training is offered by Course Kings for all skill level. We do not just tick boxes. Because our trainers are passionate about what they do, our training courses are delivered with passion, creativity and the fun factor.
DurationCorporate Reception training is offered by Course Kings for all skill level. We do not just tick boxes. Because our trainers are passionate about what they do, our training courses are delivered with passion, creativity and the fun factor.
The aim was to assist all our candidates to achieve peak performance in whatever training program that they chose to engage in.
The aim was to assist all our candidates to achieve peak performance in whatever training program that they chose to engage in. It has been an adventure helping our professionals to achieve their training and CPD goals and this has formed phase 1 of our long-term objectives.
We do not just tick boxes. Because our trainers are passionate about what they do, our training courses are delivered with passion, creativity and the fun factor. (If it isn’t funtastic, it isn’t fun).
Did you know, the average attention span for the notoriously ill-focused goldfish is 9 seconds, but according to a new study from Microsoft Corp, people lose concentration after 8 seconds. Our trainers teach with this in front of mind.
Having friendly and helpful staff and a good company ethos around excellent customer service instantly puts you at the front of the field. Pareto are the experts when it comes to sales training and customer service training courses - they are at the core of what we do.
This course will give the participants the opportunity to develop the skills to deal with difficult and aggressive behaviour. Delegates will have the opportunity to examine the phases of aggressive behaviour and develop an approach to remain in control.
Our masterclass combines the disciplines of advanced customer service management and PR/communications in a powerful state-of-the-art program to enable you to exploit this colossal opportunity.
Customer Service Training course, participants will be able to improve their service skills, regardless of whether their interaction is over the phone, via the computer or face-to-face, these skills will supply you with everything you need to provide the best experience for your customer.
Customer care is more than just good manners. It involves developing procedures and policies to make customers’ lives easier. This ranges from anticipating a customers’ needs to knowing how to defuse a confrontation, all in order to maintain the customer relationship.
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