Corporate Reception training is offered by Course Kings for all skill level. We do not just tick boxes. Because our trainers are passionate about what they do, our training courses are delivered with passion, creativity and the fun factor.
DurationCorporate Reception training is offered by Course Kings for all skill level. We do not just tick boxes. Because our trainers are passionate about what they do, our training courses are delivered with passion, creativity and the fun factor.
The aim was to assist all our candidates to achieve peak performance in whatever training program that they chose to engage in.
The aim was to assist all our candidates to achieve peak performance in whatever training program that they chose to engage in. It has been an adventure helping our professionals to achieve their training and CPD goals and this has formed phase 1 of our long-term objectives.
We do not just tick boxes. Because our trainers are passionate about what they do, our training courses are delivered with passion, creativity and the fun factor. (If it isn’t funtastic, it isn’t fun).
Did you know, the average attention span for the notoriously ill-focused goldfish is 9 seconds, but according to a new study from Microsoft Corp, people lose concentration after 8 seconds. Our trainers teach with this in front of mind.
Learn to improve techniques in verbal skills to establish an excellent rapport between yourself and your clients, building trust and de-fusing and resolving difficult customer service situations.
Participants in this workshop will gain invaluable skills and techniques that are the fundamentals of service professionalism and you will be encourage to take pride in what you do.
Excellent customer service depends on the attitudes and skills of the individual employee. Without it few businesses succeed. People at all levels need to understand how communication works from the customer’s perspective.
How people conduct themselves on the telephone speaks volumes about an organisation’s professionalism. Hamilton mercer’s service methodologies help learners improve their telephone manner and structure interactions, so they can lead conversations with confidence.
In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; However 91% of those simply leave and never come back.
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