Crisis And Incident Management Training Course

This will give you the confidence and knowledge to handle a variety of incidents. Practical exercises and theory cover everything from training and forming your own Incident Management Team to crisis communications

How will I benefit?

• Be confident that you have an Incident Management Team in place
• Give employees and customers greater confidence that a crisis can be contained
• Reduce the operational and financial impact of an incident
• Ensure that crisis and incident management is part of your business continuity plans
• Protect your business and encourage professional development.

Who Should Attend?

• All business continuity professionals
• All incident management team members
• Those tasked with business continuity training

What Will I Learn?

• Understand what defines an incident and how this impacts your business
• Learn how an incident can escalate if not managed
• Be able to form and train an Incident Management Team
• Know how to put together an Incident Management Plan
• Be confident managing crisis communications
• Gain professional recognition as an expert in crisis and incident management

What Is Included?

• Detailed training course notes
• A loan copy of the standard, for use during the course
• Internationally recognized BSI Training Academy certificate