Crisis Management and Emergency Plans in Hospitals and Health Organizations

This training diploma aims to develop participants’ skills in modern principles of crisis and emergency management, including hospital evacuation plans and health facility protocols. It will introduce participants to the importance of crisis management in healthcare organizations and how to properly implement evacuation procedures, as well as develop scenario planning based on the nature of the crisis. 

Training Objectives
The course aims to equip participants so that by the end of the program, they will be able to:

• Understand how to develop a smart crisis response plan.
• Identify the causes of crises and means to predict them.
• Learn how to prevent crises and minimize their negative outcomes.
• Manage crises effectively and face the challenges they present.
• Coordinate communication and media strategies.
• Develop emergency and evacuation plans.
• Implement and execute emergency and evacuation plans effectively.
• Assess and address the impacts of crises.
• Create alternative plans to address any crisis.

Who Should Enroll in This Training Diploma?

• Medical leadership in hospitals and healthcare organizations.
• Individuals responsible for hospital management, medical departments, and administrative support services.
• Healthcare professionals working in both public and private hospitals across all three management levels: senior management, middle management, and executive management.
• Final-year students in scientific faculties, including medicine, dentistry, pharmacy, physical therapy, veterinary medicine, and nursing.

Training Topics to be Covered

• Understanding the concept of a crisis
• Identifying the causes of crises and means to predict their occurrence
• Analyzing crisis matrices and diagnosing crises
• Strategies for confronting crises
• Crisis management processes
• Coordination with relevant authorities
• Preventing crises and minimizing their impact
• The art of crisis management
• Role distribution and coordination among staff
• Developing emergency and evacuation plans