Crisis Management Essentials Certificate

Offered by NAIT's Centre for Applied Disaster and Emergency Management (CADEM), our Crisis Management Essentials Certificate provides you with the leadership skills needed before, during and after a crisis to effectively address the needs of a complex organization.

• Discover strategies on how to manage yourself as a crisis leader.
• Learn how to channel your stress, actions and emotions so they help you make effective leadership decisions. Learn to lead beyond your formal authority during a crisis. You will learn tactics to manage individuals, teams and organizations through difficult times.
• Develop methods to enhance your organizational resilience and withstand the pressure created by a crisis. Ensure your organization is prepared for a crisis event.
• Gain critical communication skills necessary to manage multiple stakeholders during a crisis. Review case studies and science-based models to discover best practices for communication leaders.
• Participate in mock crisis events to gain experience of how a crisis should and should not be handled. Apply the skills learned throughout the Crisis Management Essentials courses in a full day table-top exercise.

This certificate is delivered in four blocks:

1. Leadership
2. Planning
3. Resilience
4. Crisis Management

Learn in a live, remote, face-to-face environment. Your instructor will be with you every step of the way. Find out how you can ensure your organization is resilient to a crisis event. Learn to be an active and effective leader during emergency and disaster situations.