Crisis Management - Public Relations

The Crisis Management - Public Relations training course will provide the skills and knowledge required by public relations personnel to coordinate, develop and implement a crisis management plan to provide an organisation with a planned communications response for use in the event of crisis.

Course Agenda:

• Develop crisis management plans
• Crisis management research
• Crisis management best practice
• Document, distribute and maintain crisis management plan
• Crisis management and stakeholder management
• Organisational policies
• Legal and ethical considerations
• Crisis management plan implementation
• Media management
• Issues tracking systems
• Review and update crisis management plans
• Crisis management planning evaluation