This workshop sorts through a myriad of information and brings you the basics you need to make a decision about the need for CRM, its benefits, and how to coordinate the base requirements for a CRM undertaking.
DurationAs with many significant undertakings, undergoing a CRM review (even simply considering its implementation) requires learners to analyze technical and complicated systems.
This workshop sorts through a myriad of information and brings you the basics you need to make a decision about the need for CRM, its benefits, and how to coordinate the base requirements for a CRM undertaking.
How You Will Benefit:
Programme Outline:
i-Fundi are pioneering leaders in employment and skills development as a learnership training provider. As one of the first organisations accredited to run learnerships in South Africa, i-Fundi has been at the forefront of innovations in career development for nearly two decades.
In 2005, we were selected by the Department of Labour to serve as an Employment and Skills Development Agency to scale up the roll out of learnerships. We have also been part of the dti’s Monyetla Work Readiness Programmes since its inception in 2006.
Over the last 15 years we have developed a state of the art online learning system, systems and procedures for large-scale learnership management and multi-sector programme offerings.
Customer Relations Management Course is offered by Skills Academy. Learn how customer relationship skills can build your success, and deal with difficult people and job frustrations. This subject will help you deal with things professionally and handle with customer feedback.
Microsoft CRM is an industry term for software solutions that help enterprise businesses manage customer relationships in an organized way.
Customer Relations Management (CRM) course is offered by International Centre For Training And Development Southern Africa (ICTDSA). ICTDSA focuses in offering a wide range of high quality short courses aimed at equipping learners at all levels of the workforce
To assist trainees in understanding how to manage the client relationship and understanding client- service delivery. Learns effective interpersonal skills through understanding of temperament styles and profiles. Practicing effective meeting management.
Customer Relationship Management (CRM) Training Course is offered by Africa Empowerment Training Institute. Our aim is to empower African businesses with superior skills to capitalize on their natural and human resources to drive the theme of ‘economic self-reliance’ as a continent.
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