Providing you with the confidence to have crucial conversations more successfully, whilst understanding their critical importance to the performance of your team and organisation.
DurationCrucial Conversations
Providing you with the confidence to have crucial conversations more successfully, whilst understanding their critical importance to the performance of your team and organisation.
What will I learn?
This one-day workshop will provide managers with the confidence to have crucial conversations more successfully whilst understanding their critical importance to the performance of their team and the organisation.
On completion of this workshop, delegates will have a good understanding of what a crucial conversation is and how to prepare effectively for that. They will have deepened their skills and confidence in how to address these conversations and be more aware of the environment they need to create to make these conversations a success.
Why learn with us?
We provide the knowledge and skills to give people the confidence to perform in their roles and help organisations succeed.
Introducing TrainingU - Not your average training company
Established over a decade ago by a team of knowledgeable training experts, we are passionate about delivering excellent training that makes a real difference.
We love helping people grow and develop and work hard to ensure our training and software rollout support brings out the best in your staff and inspires them to perform as well as they can and to stay ahead with new ideas.
We work with you to understand the needs of your business and people to deliver a personalised learning solution or software rollout programme that delivers your desired outcomes and gives the best possible return on investment.
Firstly we must appreciate that conflict in the workplace is inevitable. Nevertheless, this isn’t a bad thing. In fact, it is simply part of day-to-day working life
This Conflict Management training is essential as work related violence is a growing concern in most client facing roles. Workplace violence is defined as any incident where a person is abused, threatened or assaulted in circumstances related to their work.
This one day course has a mixture of theory and practical exercises designed to help you create more effective outcomes.
We provide quality training, focussing on the development of the individual. By enabling them to achieve their own potential, we help companies, in turn, meet their objectives.
The Level 3 Award in the Delivery of Conflict Management Training has been developed to meet the requirements of trainers who wish to deliver scenario-based conflict management training.
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