Culturally Competent Communication

by CPPE - Centre for Pharmacy Postgraduate Education Training Claim Listing

This programme explores how culturally competent communication is essential to improving the use of medicines, patient safety and the health and wellbeing of people we interact with.

Price : Enquire Now

Contact the Institutes

Fill this form

Advertisement

CPPE - Centre for Pharmacy Postgraduate Education Training Logo

img Duration

4 Hours

Course Details

Culturally competent communication in person-centred care

This programme explores how culturally competent communication is essential to improving the use of medicines, patient safety and the health and wellbeing of people we interact with.

People with lived experience of prejudice, discrimination, and inequality provide their tips on culturally appropriate language to reduce the risk of causing offense and promote a sense of belonging, inclusion, dignity and respect.

Learning outcomes

On completion of all aspects of this learning programme you should be able to:

  • distinguish between the terms culture, ethnicity, race and cultural competence

  • summarise the reasons for constructing a new dialogue for interacting with diverse communities and cultural groups

  • list the barriers to developing culturally competent communication in person-centred care

  • define the term microaggression and list the different types

  • identify examples of culturally inappropriate language and behaviour used in microaggressions

  • recognise key words and phrases to use in culturally competent person-centred interactions

  • describe how to respond with dignity and respect to culturally inappropriate behaviour, language or microaggressions

  • explain how culturally competent person-centred care can contribute to effective use of medicines, improved patient safety and health outcomes

  • apply the principles of language for culturally competent person-centred care to a patient consultation to identify best practice.

  • Manchester Branch

    1st Floor, Stopford Building, The University of Manchester, Oxford Road, Manchester

Check out more Business Communication courses in UK

M Training Logo

Communication Skills

Develop your skills to become an effective and inspirational communicator and build better relationships in the workplace with this 1-day course.

by M Training [Claim Listing ]
Business Training Logo

Strengthen Your CV

To help you gain these skills Business Training offers a first-class home study course in project management, written by professionals and including expert guidance from your personal tutor.

by Business Training [Claim Listing ]
The University of Reading Logo

Business Communication

'I can see great potential in using Black Box for our team building purposes, improving managerial skills & also part of personal development for those who need to improve their communication skills or openness to ideas.' – representative from Vanco (Training and Development)

by The University of Reading [Claim Listing ]
Emailogic Logo

Email Etiquette

Email is a great communications tool. Yet inappropriate and overuse of business email is a persistent problem. And the volume of business email continues to grow every year.

by Emailogic [Claim Listing ]
MRT Group Logo

How To Write a Winning CV

Your CV is the first point of contact with an employer and is the make or break of your job application. It needs to be interesting to read, clear and concise.  It should make a good first impression.

by MRT Group [Claim Listing ]

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy