Understanding customer buying habits and lifestyle preferences help organizations make effective and profitable decisions. There is a vast amount of data that can be used to not only describe customers past and current buying behaviours, but also predict future ones.
DurationUnderstanding customer buying habits and lifestyle preferences help organizations make effective and profitable decisions. There is a vast amount of data that can be used to not only describe customers past and current buying behaviours, but also predict future ones.
This course examines the role data plays in understanding, driving, and improving customer acquisition, support, and retention.
Learning Outcomes:
Our top ranked business programs* combine theory with practical application, emphasizing business fundamentals and critical thinking. Our professional development
Programs are designed to help individuals and organizations achieve hard-hitting business results through relevant, integrated and action-oriented learning.
The quality of customer service is a key factor in the success of a company. Interactive service marketing focuses on the corresponding nature of service experiences as it relates to both the external and internal customer.
Customer Service training is offered by Anchor Integrated for all skill level. Fully customized training and development solutions. Sessions are available in multi, single, & half day sessions, lunch and learns, as well as one-on-one coaching.
Equilibrium School's four-week, part-time, one-on-one customer service training is customized towards the individual needs of each participant. This training introduces the basic concepts of customer service that translate into effective customer service techniques and practices.
As a consumer, you’ve experienced both good and bad customer service. So you know what you like and what irritates you. The type of experience your consumers have can make or break your business.
The objective of this program is to provide the student with opportunities to acquire and apply the knowledge of customer service and information skills to meet the demands of today’s business.
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