The behaviour of the consumer is the most unpredictable element in a business. Most of the times the consumer is on his mental journey while making a purchase. It is the duty of marketer to understand the state in which the consumer is while making a buying decision.
The behaviour of the consumer is the most unpredictable element in a business. Most of the times the consumer is on his mental journey while making a purchase. It is the duty of marketer to understand the state in which the consumer is while making a buying decision.
Today consumer’s are in the driver’s seat controlling the market place. Understanding why customer buys what he buys is the key to successful marketing today.
Once marketers learn how the “why” drives and directs consumer behaviour, they can learn how to get them buy more things. Marketers need to understand the why’s that underlie on consumer psychology to predict the future of their marketplace and accordingly plan out their product, promotion, pricing and selling strategies. Future marketing success lies in the understanding why people buy along with who, what, where, how, how much and how often.
Objectives:
With the objectives of imparting high quality management education and training, the Department of Higher Education, Ministry of Education, Government of India established Indian Institute of Management Indore as Institutions of Excellence. These Institutions are recognized as premier management institutions, comparable to the best in the world for teaching, research and interaction with industries.
Established in 1996, Indian Institute of Management Indore (IIM Indore) has been a leader in the field of management education, interfacing with the industry, government and PSUs. It is promoted and nurtured by the Ministry of Education, Government of India and is an institute of national importance under the Indian Institutes of Management Act 2017.
Situated atop a scenic hillock, the 193 acre campus of IIM Indore provides an ideal backdrop for contemplative learning. IIM Indore has the latest in teaching aids, rich learning resources, a strong IT backbone, state-of-the-art sports complex and hostels as well as contemporary infrastructure.
The right motivation and guidance can go a long way in optimizing a team’s productivity, and it is this leadership quality that this 2-day course aims at. Meant for junior, mid-level, and senior executives, this is a course meant for those who want to become leaders.Â
Telephone Skills & Etiquette course is offered by Prime Step. To enhance professionalism among employees and represent the brand effectively in the market, ‘soft skills training’ has been identified as the key factor.
From greeting people and being the ‘face’ of the company, to organising the post and ensuring no one gets in who shouldn’t, the role of a reception manager is incredibly varied and involves a lot of very specific skills.
Customer Care or Customer Relation Management is the area of focus in most companies. Today’s customer has multiple choices with parity products and services flooding the market. In conditions like this, the customer usually patronizes the seller who delights him most.
Telephone, Netiquette & facebook Manners course is offered by School Of Civilities And Protocol. Time Management, Team Building, Interpersonal skills and Empathy are as important as your kid's IQ. Soft Skills distinguish a good leader from a great leader.
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