Customer Care

by Hope 4 Future Claim Listing

Includes certificate of attendance.

R450

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img Duration

1 Day

Course Details

Content:

  • Types Of Customers
  • Importance Of Customers
  • Handling Complaints
  • Way Of Getting Customers
  • The Rater Model
  • Telephone Skills
  • Customer Satisfaction
  • Quality Assurance
  • Ten Deadly Sins In Customer Service
  • Hollandia House Branch

    95 Pine street, Hollandia House, Durban

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