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Hope 4 Future is a brain child of Dr Favour Mabaso. He studied Hospitality Management at Durban University of Technology in 1999 where he was a top academic student for 3 years of his study.
During that time he was given numerous awards such as Most Promising Student Award; 3 Academic Awards for best results over 3 years; Best Thesis Award. In the year 2000 the Durban International Convetion Centre awarded him a bursary.
He has worked in several prestigious hotels such as Durban Hilton; Umhlanga Sands Resort; Sun City Resort; Protea Imperial Hotel.
He has also worked at the International Hotel School. In September 2016 he was awarded an honorary Doctorate in Job Creation; Poverty Alleviation and Community Development.
Customer Service training is offered by Eruditio. We provide quality skills development training and, enterprise and supplier development solutions by partnering with corporate companies across South Africa.
Call Centre Skills training is offered by Opelong.Opelong has taken up the challenge to be a complete training provider and your one stop ICT solutions provider to its clients. We offer Training services, SDF Consulting, IT services, consulting in SETAs accreditation and Project management.
Professional telephone skills, improved communication skills and customer service tips. Role play to instill confidence and increase understanding of all skills taught.
Every positive interaction you have with a customer helps build a strong relationship between your business and that customer. The opposite is true if the interaction is less than positive.
Front Office Skills course is offered by Hope 4 Future and it includes certificate of attendance.
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