Customer Care Fundamentals course is offered by Jaylee Group. Join thousands of successful and high-flying entities, individuals, groups and communities that continue to benefit from our customized training and development programmes.
DurationCustomer Care Fundamentals course is offered by Jaylee Group. Join thousands of successful and high-flying entities, individuals, groups and communities that continue to benefit from our customized training and development programmes.
We are aware and understand your skills needs and gaps thereon and therefore provide solutions in the form of Coaching, Mentorship, Capacity building, Change management, Social and Economic Development.
Jaylee Group is a broad based business consultancy firm that has three main divisions focused on: Training & Development, Financial Services Consultancy and Project Management Services.
Our key performance area is to render exceptional consultancy services in both appearance and content. The team will continue to be known as a firm where personal attention will never be obsolete. The team seeks to employ people who are extremely satisfied, knowledgeable and who can go an extra mile for the clients. It also seeks a culture of growth, profitability and enthusiasm throughout the firm.
Join thousands of successful and high-flying entities, individuals, groups and communities that continue to benefit from our customized training and development programmes.
We are aware and understand your skills needs and gaps thereon and therefore provide solutions in the form of Coaching, Mentorship, Capacity building, Change management, Social and Economic Development.
This interactive workshop combines the two fundamental aspects the customer experience – customer interaction and service. Grow your understanding of how to build customer relationships that last while delivering service with finesse, efficiency, and accuracy.
This programme is based on the unit standard “Supervise Customer Service Standards” with 8 credits at NQF level 4, and is covered in a 3-day intensive small-group training intervention.
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