Now, more than ever, organisations need to reflect a new business era. Customers have changed fundamentally since the pandemic, making more informed choices about where they spend their money, based on integrity and ease of use.
DurationNow, more than ever, organisations need to reflect a new business era.
Customers have changed fundamentally since the pandemic, making more informed choices about where they spend their money, based on integrity and ease of use.
Our training will focus your staff on how to increase sales and service levels by treating customers as they want to be treated – like the individuals they are.
Sterling Training delivers amazing management, sales, soft skills and trainer training to ambitious local and global organisations. Our techniques are constantly evolving, but remain rooted in one key principle: learner-centred training with practical, real-world application.
Right Track Training was founded to help people acquire more skills in their fields of business or software skills to expand into new areas of expertise successfully.
Elevate your customer-oriented approach with our customer service training courses in devon and cornwall. The qnuk level 2 award in principles of customer service is designed for individuals entering employment and aiming to excel in customer-facing roles.
This qualification provides the underpinning knowledge required by employees to work in a range of customer service roles. Learners will have essential knowledge of how to carry out tasks such as managing information and supporting events.
What does ‘good’ look like in your organisation? What are your standards of appearance and language? How do you expect your staff to deal with complaints and feedback? This module gives delegates the opportunity to set clear expectations on organisational standards, while teaching your staff ho...
More and more businesses are turning to their telesales teams to generate much-needed revenue in today’s challenging times. Pearl lemon leads is an excellent choice for companies looking to maximize the potential of their telesales team via professional telesales training.
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