Learn how to interact with customers as well as respond to complaints, gain knowledge about products and services so you have the confidence to provide information to customers in-person and by phone.
DurationJoin us for 5 days of interactive learning on how to provide excellent customer service in a hospitality environment. Learn how to interact with customers as well as respond to complaints, gain knowledge about products and services so you have the confidence to provide information to customers in-person and by phone.
NZMA offers far more than education: We give hope. Inspiration. And motivation.
Whether you know what you want to study, or have no idea, we'll help you with the tools and support you need to start your journey.
We have smaller classes, which gives you more one-on-one time with your tutor - and more chance to get to know your classmates. And you'll find the tutors can adapt the way they teach to suit your learning style.
It's things like this that make many students big fans of NZMA. Drop in to a campus, see the smiling faces and see why NZMA could be the place for you.
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